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Carnegie Hotel & Spa

★★★★·9.4/ 10Excellent
·Hotels
📍1216 West State of Franklin Road · Johnson City ↗
📞14232828818·Official site ↗
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 73 facilities +
Review
Official

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 1:00 PM for a fee. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 139 air-conditioned rooms featuring iPod docking stations and LED televisions.

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Guest scores & sentiment

From 510 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location, exceptional staff service, and clean, comfortable rooms. Common complaints include street/train noise, compact room sizes, limited breakfast options, occasional maintenance issues like worn mattresses, and concerns over hidden fees.

Dimension scores · cross-source

Location10.0
Facilities9.6
Cleanliness9.6
Surroundings9.6
Service9.2
Value9.0
＋ PraisedSpacious and luxuriously decorated rooms · Rich historical atmosphere and quietness · Excellent bathrooms with large soaking tubs · Comfortable beds
－ ComplaintsGrouchy restaurant servers · Some furniture (e.g., sofas) feels dated · Disappointing standard hotel coffee · Small room size

KEYIdeal for those valuing location and service over space. Request non-street rooms if noise-sensitive; verify fees beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? What amenities are nearby?＋
Rated 10/10 for location, it is near ETSU and a short drive from Roan Mountain State Park, ideal for leisure and business.
serviceHow is the staff service and professionalism?＋
With a 9.2 service score, guests consistently praise the enthusiastic and professional staff for their high-quality care.
diningAre breakfast and dining options plentiful?＋
The restaurant serves modern Southern cuisine. While breakfast and wine hours are popular, some guests note limited breakfast options.
roomHow are the room size and comfort?＋
Rooms are spacious with elegant decor and free Wi-Fi. However, some are compact, and a few guests noted worn or firm mattresses.
facilityWhat fitness and leisure facilities are available?＋
Rated 9.6 for facilities, it offers a heated salt-water pool, sauna, massage, and nearby spa. A fitness center (surcharge) is also available.
familyIs this hotel suitable for families with children?＋
It allows pets and has family rooms. However, some families noted small spaces, loose sockets, and train noise, so verify room specifics.
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