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Riffelhaus 1853

Name: Riffelhaus 1853
Address: Riffelberg 2500m, Zermatt, VS, 3920, Zermatt, CH

★★★★·9.4/ 10Excellent

·Hotels

📍Riffelberg 2500m, Zermatt, VS, 3920 · Zermatt ↗

📞+41279666500

1853 opened· 25 rooms· Check-in 03:00 PM / out 11:00 AM

Fireplace in lobbyFree breakfastFull-service spaGardenLuggage storageSaunaAll 37 facilities +

Review

Official

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and wedding services. Enjoy a satisfying meal at Restaurant Riffelhaus serving guests of Riffelhaus 1853. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Stay in one of 25 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers. Distances are displayed to the nearest 0.

Guest scores & sentiment

From 256 guest reviews · multi-source · as of 2026-07-11

Guests praise the stunning Matterhorn views, unique spa, and ski-in/ski-out convenience. Staff are generally friendly. Complaints focus on noise issues, inconsistent food quality/service, and crowded spa facilities during peak times.

Dimension scores · cross-source

Location9.7

Cleanliness9.4

Service9.0

Facilities9.0

Surroundings8.8

Value8.6

＋ PraisedStunning Matterhorn views · Unique and excellent spa facilities · Peaceful environment away from crowds · Rich and high-quality breakfast

－ ComplaintsInconsistent or poor food quality · Chaotic service or understaffing · Spa facilities need booking or poor management · Some rooms are dated or dry

KEYIdeal for those seeking mountain views and ski access. Avoid peak seasons for quieter spa experiences and maintain realistic expectations regarding dining consistency.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?＋

Yes, the location is excellent (score 9.7). It offers ski-in/ski-out access near Zermatt-Matterhorn Ski Paradise. Guests praise the panoramic Matterhorn views, though luggage handling can be difficult in peak seasons.

diningHow is the breakfast and dining?＋

Free buffet breakfast is abundant and delicious (value score 8.6). The restaurant offers gourmet meals. However, food quality or service can be inconsistent, and the breakfast area may get crowded during peak times.

facilityWhat special facilities does the hotel have?＋

It features a full-service spa with sauna, steam room, and a highly praised outdoor hot tub. Facilities include a fireplace lobby, library, garden, and ski storage. Facility score is 9.0, but the spa can be crowded in peak seasons.

coupleIs it suitable for couples?＋

Highly recommended. 144 couple travelers praised the tranquil atmosphere, Matterhorn views, and unique spa experience. It is ideal for romance and relaxation in the Alps.

businessIs it suitable for business travel?＋

Basically suitable. Free WiFi and front desk services are available. However, front desk hours are limited, and the mountain location favors leisure over business meetings. Confirm office needs in advance.

familyIs it convenient for families with children?＋

Pets are allowed. 30 family guests appreciated the ski convenience and warm service. Note that some rooms may be small, and the spa can be crowded in peak seasons, which might affect family comfort.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Junior Suite, Balcony, Mountain View (Matterhorn)

1 × Double bed24 ㎡up to 3

1 Double Bed258-sq-foot room, balcony/patio with mountain views Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterBathroom - Shower, bathrobes, and slippersPractical - Desk, safe, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Daily housekeeping and heatingNeed to Know - Bed sheets not availableNon-Smoking, renovated in November 2014Room/bed type depends on availability at check-in

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Exclusive Double Room, Mountain View (Matterhorn View)

1 × Double bedup to 2

1 Double BedOverlooking the mountains Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterBathroom - Shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); rollaway beds (surcharge) available on requestComfort - Daily housekeeping and heatingNeed to Know - No cribs (infant beds) available, bed sheets not availableNon-Smoking

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Family Room

2 × Queen Bedup to 4

2 Queen BedsLayout - 2 bedrooms Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterBathroom - 2 bathrooms, shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request); cribs (free) available on requestComfort - Daily housekeeping and heatingNeed to Know - No rollaway/extra beds available, bed sheets not availableNon-Smoking

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Junior Suite, Mountain View

1 × Queen Bed / 1 × Sofa bedup to 3

1 Queen Bed and 1 Twin Sofa BedOverlooking the mountains Layout - Bedroom Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterBathroom - Shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request)Comfort - Daily housekeeping and heatingNeed to Know - Bed sheets not available, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

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Standard Double Room

1 × Double bedup to 2

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mountain_viewStandard Double Room, Mountain View

Standard Double Room, Mountain View

1 × Queen Bedup to 2

1 Queen BedOverlooking the mountains Internet - Free WiFi Entertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and free bottled waterBathroom - Shower, bathrobes, and slippersPractical - Safe, phone, and iron/ironing board (on request)Comfort - Daily housekeeping and heatingNeed to Know - Bed sheets not availableNon-Smoking

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Nearby & map

DiningSights

Brasserie Uno

Contemporary, Seasonal Cuisine · ★ Michelin

€€€€

A bustling little restaurant of the sort you might expect to find in Berlin or New York, this place is a real gem. The tables are set close together and the atmosphere is pleasingly laid back. You can watch the two chefs in the open kitchen as they prepare a six-course surprise menu. You need to allow plenty of time for this dining experience, but the 3.5hrs are absolutely worth it: the dishes are made with regional ingredients, and great emphasis is placed on seasonality and provenance. The dishes are thoughtfully devised and full of character, revealing a distinctive culinary identity. A v

2.9km

Alpine Gourmet Prato Borni

Creative, Country cooking · ★ Michelin

€€€€

This elegant fine dining restaurant in the town centre is housed in the magnificent Grand Hotel Zermatterhof. The classical setting done out with fine wood panelling affords a splendid view of the church, Pfarrkirche St Mauritius. Choose between two appealing set menus: One has an international focus with regional touches; the other is vegetarian and showcases regional produce. Besides the meticulous preparation, the balance of the flavours and the exceptional quality of the ingredients, the robust stocks and sauces deserve a special mention for the striking contrasts they add. Attentive servi

3.0km

Capri

Italian · ★ Michelin

€€€€

You don't have to venture to the island of Capri for sophisticated classic Italian cuisine, because the chefs of Capri Palace spend the winter at this restaurant in Zermatt. The lift takes you to the fourth floor of Le Petit Cervin (adjoining Mont Cervin Palace) in under 20 seconds. Diners can choose between two set menus – one of them vegetarian – or order à la carte. Service is attentive and seamlessly coordinated. In the elegant interior, premium materials and warm, light-toned wood combine to create a refined yet welcoming ambience. Tip: Opt for a window table to make the most of the view.

3.2km

After Seven

Creative · ★ Michelin

€€€€

The lift takes you up to the fine dining restaurant on the third floor of Backstage Hotel. Relax over an aperitif on the comfortable couch stationed beneath an originally designed chandelier made up of musical instruments. Then comes the creative surprise menu composed of five or six courses, which is prepared in the open kitchen by Florian Neubauer's dedicated team, and features dishes such as mussel, artichoke and chorizo, or beef, onion and sansho pepper. A novel touch: The bread is baked right at your table. There is also an optional cheese course. To accompany both set menus, you can choo

3.2km

Bazaar

middle_eastern, asian · Bib

€€

At this restaurant in the chic Alpine CERVO Mountain Resort, located at the end of a ski slope, you are whisked away to an exotic and predominantly vegetarian world of flavours, ranging from Arab to Chinese specialities, from baba ganoush (smoked eggplant, tahini, pomegranate and garlic) to the Indian dal makhani (black lentils, sweet potatoes, mustard tarak and chapati) and dim sum such as "Phoenix Eye" (tofu, glass noodles, black mushrooms and wombok) or Tibetan tse tang churo momos, and sweet mezze for dessert. The atmosphere is nice and laid back. From the conservatory you can look out ove

3.2km

Aroleid Restaurant

Creative, World Cuisine

€€

Located right by the ski slopes just above Furi gondola station, this restaurant is housed in a modern and stylish chalet that exudes rustic charm. As well as stunning views, diners can look forward to a diverse menu of delicious dishes inspired by the chef's international travels. Incidentally, the coffee comes from the hotel's own roastery and the crockery is also made in-house. For those who don't mind the long walk, it's a 1.5hour hike from Zermatt to the restaurant.

2.0km

Marmo

Alpine, Modern Cuisine

€€

Right on the ski slope, close to the gondola lift station, this mountain restaurant enjoys a prime location – and that, of course, means spectacular views of the peaks from the terrace. Inside, diners soak up the cosy Alpine atmosphere of the charming chalet-style decor. The establishment is run by brothers Alessandro and Sergio Grand, with the latter fulfilling chef duties, crafting modern Alpine cuisine from select ingredients. Highlights on the menu include marinated char with duck tartare, Horu cheese fondue and Luma Black Angus burger, as well as their own take on a classic apple strudel,

2.1km

Zum See

regional

€€

For over 30 years, the Mennig family has welcomed guests to their cosy chalet, which enjoys an idyllic location in a little old mountain hamlet – the terrace is truly one of a kind! The menu features regional cuisine, with the Cremeschnitte (vanilla slice) as the undisputed classic. Exceptionally warm and efficient service is the icing on the cake. In winter, the property sits right by the ski slope. The 45min walk from the town centre is more than worth it.

2.2km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

Riffelhaus 1853

Guest scores & sentiment

Room types · 6

Junior Suite, Balcony, Mountain View (Matterhorn)

Exclusive Double Room, Mountain View (Matterhorn View)

Family Room

Junior Suite, Mountain View

Standard Double Room

Standard Double Room, Mountain View

Facilities · 37

Nearby & map