1 / 24

Hôtel Ermitage

Name: Hôtel Ermitage
Address: 1230 avenue du Léman - Neuvecelle, FR

★★★★·9.3/ 10Excellent

TThe Leading Hotels of the World·Leaders Club·Hotels

📍1230 avenue du Léman - Neuvecelle ↗

📞450265050·Official site ↗

Check-in 03:00 PM / out 12:00 PM

Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningAll 113 facilities +

Review

Official

Nestled in a 47-acre park with century-old trees and scented plants, Hôtel Ermitage offers a green paradise overlooking Lake Geneva. The hotel has been elegantly renovated using natural materials, creating a warm and comfortable atmosphere. Guests can enjoy seasonal French cuisine at La Table and Mediterranean dishes at La Bibliothèque. The Spa Maison les 4 Terres® offers beauty, relaxation, and weight loss treatments, including the unique Tellutherapy®. Children are well cared for at the Kid’s Resort, which features various activities and facilities. Golf enthusiasts can experience the championship-quality Evian Masters Golf Course and its 37-acre training center. The hotel combines the charm of a family home with a commitment to sustainability.

Guest scores & sentiment

From 392 guest reviews · multi-source · as of 2026-07-07

Guests praise the warm staff, scenic views, gardens, and comfortable rooms. Main complaints involve dining quality vs. price, inconsistent breakfast supply, and noisy pool areas due to children.

Dimension scores · cross-source

Surroundings9.2

Facilities9.1

Cleanliness9.1

Service9.0

Location9.0

Value8.0

＋ PraisedBeautiful views (lake/sea/gardens) · Warm and professional staff · Excellent spa and massage · Abundant and tasty breakfast

－ ComplaintsPoor soundproofing · Small beds or split mattresses · Inconsistent restaurant food quality · Some facilities feel dated

KEYSuitable for nature lovers. Be cautious with dining quality and pool noise if seeking tranquility.

FAQ · grounded in hotel data & reviews

locationIs the location convenient?＋

Located in a 19-hectare park by Lake Geneva, it offers free shuttles to the town center, golf course, and thermal spas.

diningHow is the dining experience?＋

Two restaurants offer local meals. However, some guests note inconsistent breakfast supply and high prices, so check menus in advance.

familyIs it suitable for families with children?＋

Highly suitable with a 4000m² kids' resort and activities. Note that the pool area can be noisy due to children.

businessIs it good for business travelers?＋

Suitable with historic charm and great views. However, prices are higher in peak season and some facilities may feel dated.

coupleRecommended for couples? How is soundproofing?＋

Romantic choice with lake/mountain views. Some guests report average soundproofing and split beds, so specify preferences when booking.

roomHow are the room facilities and comfort?＋

Rooms are clean and comfortable with AC and Wi-Fi. Some are small with aging fixtures. Overall cleanliness scores 9.1/10.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

Room types · 12

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite with Lake View

1 × Double bed / 1 × Sofa bed45 ㎡up to 5

This suite has a spacious lounge area and a spacious balcony.

Rates / book on FlyerTrip →

Deluxe Junior Suite

1 × Double bed / 1 × Sofa bed35 ㎡up to 5

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit offers 2 beds.

Rates / book on FlyerTrip →

Junior Suite

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed35 ㎡up to 4

This suite has a seating area and a south-facing balcony and loggia. It is located on the top floor and has sloping ceilings. 2 extra beds can be added in this room for children upon request.

Rates / book on FlyerTrip →

Privilege Room - South Side

1 × Extra-large double bed (Super-king size)30 ㎡up to 3

This room offers a park view and it features a lounge area. 1 extra bed can be added in this room for children upon request.

Rates / book on FlyerTrip →

Quadruple Room

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed30 ㎡up to 4

Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit offers 2 beds.

Rates / book on FlyerTrip →

Deluxe Room with Lake View

1 × Extra-large double bed (Super-king size)25 ㎡up to 3

Spacious room with an enclosed veranda that can also be opened in warmer weather. 1 extra bed can be added in this room for children upon request.

Rates / book on FlyerTrip →

Triple Room

1 × Extra-large double bed (Super-king size)25 ㎡up to 3

Providing free toiletries and bathrobes, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned triple room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

Rates / book on FlyerTrip →

Southside Room

1 × Extra-large double bed (Super-king size)17 ㎡up to 2

This room features a view of the park and a flat-screen TV with satellite channels.

Rates / book on FlyerTrip →

Deluxe Room (South-facing)

1 × King bedup to 3

1 King BedSoundproofed room Internet - Free WiFi Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Family Room, Lake View

1 × Sofa bed / 1 × King bedup to 4

1 Double Sofa Bed and 1 King BedSoundproofed room Internet - Free WiFi Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Junior Suite (South-facing)

1 × Sofa bed / 1 × King bedup to 5

Rates / book on FlyerTrip →

Suite, Lake View (Castel Lake View)

1 × Double bed / 1 × Sofa bedup to 5

1 Double Bed and 1 Double Sofa BedSoundproofed room Internet - Free WiFi Entertainment - Flat-screen TV with satellite channels and pay moviesFood & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Rates / book on FlyerTrip →

Facilities · 113

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceHot tub/JacuzziCar hireSaunaMassage servicesPacked lunchesParkingPets allowedTerraceSki storageCurrency exchangeSolariumDartsKaraokePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesConcierge serviceKid mealsKids' outdoor play equipmentHeated poolEntertainment staffOutdoor furnitureShallow endPet bowlsSteam roomBadminton equipmentPet basketHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSmoke alarmsPhysical distancing in dining areasCCTV outside propertyAccess to health care professionalsFace masks for guests available24-hour securitySecurity alarmKey card accessCooking classIndoor/outdoor poolInternet accessJapanese gardenFree beach shuttleFitness facilities (surcharge)Fishing nearbyExpress check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleClubhouseOffsite parking discounted rates availablePaddle boating nearbyCasino nearbyPlayground on sitePool sun loungersPool toysPool waterfallReception hallBilliards or pool tableSecured parkingSelf parking (surcharge)Bicycle-friendly propertyBeach yoga on siteSki equipment rentals on siteBeach umbrellasSki lift privilegesSki storageSnorkeling on siteSnow sports gearSpa tub (surcharge)Art gallery on siteSupervised childcare/activitiesSwimming nearbyTelevision in common areasTennis lessons on siteAccess to nearby outdoor poolAccess to nearby indoor poolAccessible train station shuttleAccessible shuttleFree wired internetFront desk (limited hours)GamesGolfing on siteFree pool cabanasHealth or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

Nearby & map

Dining

Les Fresques - Hôtel Royal

Modern Cuisine · ★ Michelin

€€€€

Take a seat in the majestic dining room of this luxury hotel and admire the Art nouveau frescoes by Gustave Jaulmes. The show continues in your plate, as you tuck into dishes, subtly and precisely crafted with premium ingredients: fish from Lake Geneva (arctic char, perch, crayfish...), Bresse chicken with yellow wine. The chef works with noble produce, delving freely and frequently into the estate’s cottage garden. The exclusive, sophisticated ambience, like the breathtaking view and the attentive service add the final touch to this fine dining experience rich in gourmet memories.

252m

Le Muratore

Traditional Cuisine · Bib

€€

The Muratore house is named after its former owner, a liquor-maker and confectioner. It stands on a pedestrian street of Évian overlooking an exquisite square with a fountain in its centre. Now a restaurant, it is in the hands of Marc Serres, who crafts wholesome regional fare. The menu is sensibly priced and the à la carte range stars noble ingredients, including fish from the lake, without forgetting a few hearty classics from Lyons. Shaded by a linden tree, the terrace is bliss in summertime.

798m

Au Jardin d'Eden

Traditional Cuisine

€€€

On the way into town, this eatery ticks all the boxes: an owner-chef with a fine CV – including 15 years at Le Grand Véfour, who has returned to his roots in Évian and generous, traditional cooking that keeps pace with the seasons. Fricassée of sweetbread and green peas; free-range chicken, lemon confit and roquette; tartare of Charolais beef; fillets of fresh perch…

1.3km

Chez Mathilde

Modern Cuisine

€€

Mathilde is the daughter of the famous fisherman of Lake Geneva, Eric Jacquier. She is now established in this cheerful eatery in the heart of the village with a concrete counter, off-kilter lighting and light wood bistro furnishings. Her slate menu resembles her spontaneous, playful and intuitive personality!

2.9km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.