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Willow Grove Inn by IHG

★★★·7.8/ 10Good
·Hotels
📍3900 Commerce Ave · Willow Grove ↗
📞+00132207771802·Official site ↗
2025-09-29 opened· 79 rooms
Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsBBQ facilitiesAll 30 facilities +
Review
Official

Enjoy the recreation opportunities such as a fitness center or make use of other amenities including a banquet hall. Grab a bite from the snack bar/deli serving guests of Willow Grove Inn. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 9:30 AM. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Willow Grove? This hotel has 1033 square feet (96 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite. Make yourself at home in one of the 155 guestrooms featuring microwaves. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

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Guest scores & sentiment

From 193 guest reviews · multi-source · as of 2026-07-17

Guests frequently praise the spacious rooms, complimentary breakfast, and generally friendly staff, noting good value. However, mixed feedback highlights aging facilities, thin walls/noise, occasional cleanliness or odor issues in some rooms, and inconsistent front desk responsiveness or elevator efficiency during peak times.

Dimension scores · cross-source

Service8.1
Location8.1
Facilities8.1
Cleanliness8.1
Surroundings8.0
Value7.5
＋ PraisedSpacious rooms with kitchenettes · Varied free breakfast · Friendly and helpful staff · Indoor pool and fitness center
－ ComplaintsPoor soundproofing and noisy neighbors · Worn facilities and inconsistent cleaning · Cramped and thin pull-out sofa beds · Crowded and disorganized breakfast area

KEYIdeal for drivers and families. Request quiet floors and verify room conditions upon arrival; sensitive travelers may prefer newer properties.

FAQ · grounded in hotel data & reviews

locationIs the location convenient?＋
The location scores 8.1, just 2 miles from Willow Grove Park Mall. While walking dining is limited, nearby bars and cafés offer plenty of options.
diningWhat about the breakfast?＋
The hotel serves a buffet breakfast with local seasonal items, praised by 193 guests for its variety. A front desk market sells snacks, with diverse dining nearby.
familyIs it suitable for families?＋
Children are welcome, with 76 family reviews praising spacious rooms and kitchenettes. However, sofa beds are tight, breakfast peaks are crowded, and noise insulation is average.
businessHow is the stay for business travelers?＋
Business guests rate service and facilities at 8.1, noting efficient staff and spacious rooms. However, some AC units are noisy, and the lack of an on-site restaurant requires external meal planning.
roomWhat are the room amenities and comfort like?＋
Rooms feature free Wi-Fi, cable TV, coffee makers, and plush bedding, with a 99% recommendation rate. Some units show aging fixtures or mild odors, so inspect upon arrival.
serviceWhat are the hygiene and cleaning standards?＋
Cleanliness scores 8.1, with rooms thoroughly disinfected between stays. Guests may opt out of daily cleaning, though some report carpet mold or low shower pressure.
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