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The Villa Levens

★★★★·8.7/ 10Recommended
·Hotels
Fireplace in lobby24-hour front deskGardenLuggage storageTerraceFree WiFiAll 16 facilities +
Review
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the excellent location near Gloucester Road station and friendly staff. Rooms are compact but clean. Complaints focus on small space, aging decor, low water pressure, mold, and occasional noise or maintenance issues.

Dimension scores · cross-source

Location9.0
Value8.0
Service8.0
PraisedPrime location & transport · Friendly & helpful staff · Clean rooms & comfortable beds · Value-inclusive breakfast
ComplaintsCompact rooms & tired decor · Elevator breakdowns & maintenance · Ventilation & maintenance noise · Weak WiFi in some areas

KEYSuitable for budget travelers prioritizing location over space. Expect compact rooms and aging facilities.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transport convenient?
Guests rate the location 9.0 out of 10. It is adjacent to Gloucester Road station, offering convenient access to dining, attractions, and the national park.
diningWhat dining options are available? How is breakfast charged?
The hotel features the Orangery restaurant, 24-hour room service, and a lounge. Breakfast incurs an extra charge; guests find it basic yet good value.
roomHow are the room size and facility condition?
Among 200 reviews, rooms are compact but clean with comfortable beds. Some guests note aging decor, while a few report low water pressure or mold in bathrooms.
serviceHow is the staff attitude and professionalism?
With a service score of 8.0, nearly 200 reviews praise the friendly, efficient, and professional staff who promptly address guest needs.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Pets are permitted, but children are not allowed. Please review these policies before booking.
businessIs it suitable for business trips? What meeting or parking facilities are available?
Business travelers rate it highly. The hotel offers free self-parking, meeting rooms, and conference space. Some note occasional HVAC noise, so request quiet rooms in advance.
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