Name: Portal Austral
Address: 129 Ancud, Puerto Montt, CL

04

Guest scores & sentiment

From 76 guest reviews · multi-source · as of 2026-07-20

Guests praise the warm hospitality, stunning bay views, and varied breakfast. Location is convenient. Complaints focus on small rooms, steep stairs/hills, unexpected taxes, and occasional privacy or booking issues.

Dimension scores · cross-source

Service9.4

Cleanliness9.3

Wi-Fi9.1

Rooms9.1

Location9.1

Facilities8.9

Surroundings8.6

Value8.5

＋ PraisedExcellent central location near quiet neighborhoods · Delicious and varied breakfast with bay views · Warm, personalized and responsive staff service · Clean, tidy and comfortable environment

－ ComplaintsCompact bathrooms or shared facilities · Steep 125-step climb when walking from waterfront · Some rooms are quite small · Occasional noise disturbances

KEYSuitable for those valuing views/service over luxury. Check tax policies, assess fitness for stairs, and verify bookings.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What is nearby?＋

With a location score of 9.1, it is within walking distance of the Pablo Fierro Museum and Chinquihue Stadium, making city exploration easy.

diningHow is the breakfast? Are there in-room dining amenities?＋

Guests highly praise the varied and abundant breakfast. Units include a microwave, toaster, and kettle, plus a shared kitchen for self-catering.

familyAre children or pets allowed at this hotel?＋

No. The policy explicitly prohibits children and does not allow pets. Families with children or pet owners should choose alternative accommodation.

roomHow are the room size and living experience?＋

Room score is 9.1, with simple and clean setups. However, some rooms are compact, shared bathrooms are limited, and private shower areas can be narrow.

serviceIs the service friendly? What special services are offered?＋

Service scores 9.4 with a 99% recommendation rate. Guests frequently highlight the host's warmth, along with tour desk, luggage storage, and private check-in/out.

facilityWhat public facilities and security measures are available?＋

Amenities include a Japanese garden, shared lounge, and TV area. Security features 24-hour staff, outdoor CCTV, fire extinguishers, and first aid kits, with cashless payment available.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Triple Room with Shared Bathroom

3 × Twin bed13 ㎡up to 3

Featuring free toiletries, this triple room includes a shared bathroom with a shower and a hairdryer. The triple room features a dining area, a wardrobe, an electric kettle, as well as a patio. The unit has 3 beds.

Rates / book on FlyerTrip →

Double or Twin Room with Shared Bathroom

2 × Twin bed12 ㎡up to 2

This twin/double room features a desk, a patio, garden views and a shared bathroom. The unit offers 2 beds.

Rates / book on FlyerTrip →

Double or Twin Room with Private Bathroom

2 × Twin bed11 ㎡up to 2

Offering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The twin/double room offers a dining area, a wardrobe, an electric kettle along with a patio. The unit offers 2 beds.

Rates / book on FlyerTrip →

Double or Twin Room with Sea View

2 × Twin bed10 ㎡up to 2

This twin/double room has a desk, a patio, sea views and a shared bathroom. The unit has 2 beds.

Rates / book on FlyerTrip →

Single Room with Private Bathroom

1 × Twin bed7 ㎡up to 1

This single room has a desk, a patio, garden views and a private bathroom. The unit has 1 bed.

Rates / book on FlyerTrip →

Single Room with Shared Bathroom

1 × Twin bed6 ㎡up to 1

This single room features a desk, a patio, garden views and a shared bathroom. The unit offers 1 bed.

Rates / book on FlyerTrip →

Small Single Room

1 × Twin bed6 ㎡up to 1

Offering free toiletries, this single room includes a shared bathroom with a shower and a hairdryer. The single room offers a dining area, a wardrobe, an electric kettle, as well as a patio. The unit has 1 bed.

Rates / book on FlyerTrip →

F

Facilities · 30

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableLuggage storageParkingPrivate check-in/check-outShared lounge/TV areaShared kitchenStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedSmoke alarmsShared stationery like menus, pens are removedKey accessCCTV outside property24-hour securitySecurity alarmInternet accessJapanese gardenOffsite parking discounted rates availableSelf parking (surcharge)Television in common areasFree wired internetNon-smoking roomsTour deskNon-smoking throughout

N

Nearby & map

Sights

1

Cathedral of Puerto Montt

place_of_worship

church in Puerto Montt, Chile

950m

2

Estadio Bicentenario de Chinquihue

culture

stadium in Puerto Montt

3.6km

1

2

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.