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Phnom Penh Hotel

Phnom Penh Hotel

★★★★
·Not Available
Review
Property information · Hotelbeds

Experience a grand welcome at Phnom Penh Hotel. Our luxurious lobby sets the stage for an unforgettable stay, serving as a vibrant hub for connecting with the kingdom and its people. Beyond the elegant pillars and opulent chandeliers, it's the legendary warmth of Cambodian hospitality that will truly captivate you. Our dedicated staff ensures a grand welcome for every guest, from independent travelers to tour groups. Choose from 412 spacious rooms, suites, and service apartments, each offering comfortable accommodations tailored to your individual needs. Enjoy memorable views of the bustling city or our inviting tropical pool. In-room amenities include coffee/tea makers, electronic safes, cable TV with 50+ channels, full baths, hair dryers, and telephones. Internet access is also available in many rooms.

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Guest scores & sentiment

From 218 guest reviews · multi-source · as of 2026-07-12

Guests praise friendly staff and extensive breakfast. Rooms are spacious and clean. Complaints focus on aging facilities, odors, pests, and unclear parking fees.

Dimension scores · cross-source

Cleanliness9.4
Rooms9.3
Facilities9.2
Service9.0
Location8.9
Value8.6
Wi-Fi8.4
Surroundings8.4
+ PraisedFriendly and helpful staff · Extensive breakfast buffet · Spacious and clean rooms · Good value for money
- ComplaintsAging facilities and decor · Room hardware issues · Noise and poor soundproofing · Inconsistent service quality

KEYSuitable for those valuing service and breakfast. Expect aging facilities; confirm room orientation and parking policies.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?+
Yes, it is centrally located with an 8.9 score. However, road construction may cause noise, and traffic can be congested during peak hours.
diningHow is the hotel's breakfast?+
Breakfast is highly praised for its variety and freshness. It is a major highlight, though some suggest more options could be added.
serviceWhat is the level of service at the hotel?+
Service is excellent with a 9.0 dimension score. Guests consistently praise the friendly, attentive, and professional staff.
roomAre the rooms spacious and clean?+
Rooms are generally spacious and clean (scores 9.3 and 9.4). However, check for potential odors, pests, or firm beds upon arrival.
facilityWhat are the main facilities available?+
Features include a scenic rooftop pool and good WiFi (8.4). However, some public areas lack AC, and room AC units may be noisy or inefficient.
businessIs this hotel suitable for business travel?+
Highly suitable. Business travelers value the cost-effectiveness, spacious rooms, and rich breakfast, despite occasional noise or hardware issues.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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