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Holiday Inn Express & Suites Boston - Cambridge by IHG

★★★·8.6/ 10Recommended
HHoliday Inn Express·IHG One Rewards·Hotels
2021-03-09 opened· 112 rooms· Check-in 03:00 PM / out 11:00 AM
Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 39 facilities +
Review
Official

The Holiday Inn Express & Suites Boston Cambridge, renovated in 2020, offers comfort, convenience, and value near MIT, Harvard, and Kendall Square. Enjoy a complimentary hot breakfast and free Wi-Fi. Our location provides easy access to downtown Boston via the Lechmere T station, Logan Airport, and area attractions like the Charles River and Museum of Science. Business travelers appreciate our proximity to Cambridge Crossing, EF Education First, and Massachusetts General Hospital. Sports and concert fans can easily reach TD Garden. Walk to the CambridgeSide Mall or explore nearby Assembly Row Outlets.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Qualify with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 568 guest reviews · multi-source · as of 2026-07-04

Guests praise clean rooms, ample amenities, and excellent breakfast. Staff are generally friendly. Main complaints involve limited parking, poor soundproofing in some rooms, occasional elevator issues, and inconsistent front desk service.

Dimension scores · cross-source

Rooms9.0
Cleanliness8.7
Value8.3
Service8.3
Facilities8.2
Location7.7
PraisedComfortable rooms with amenities · Helpful and friendly staff · Convenient location · Cleanliness
ComplaintsExpensive and limited parking · Poor soundproofing and noise · Inconsistent breakfast quality · Some facilities are dated

KEYSuitable for travelers valuing breakfast and cleanliness. Drivers should confirm parking; noise-sensitive guests must request quiet rooms.

FAQ · grounded in hotel data & reviews

locationHow is the location and what nearby attractions are there?
Located in Cambridge, it is minutes from public transport to downtown Boston. Top attractions like the Museum of Science and New England Aquarium are within 3 km.
diningWhat is the breakfast situation and how do guests rate it?
Breakfast is highly praised as a key pro, though some guests note inconsistency or crowding. Overall, it offers a rich variety and is a major highlight.
roomAre rooms well-equipped? How is the soundproofing?
Rooms feature microwaves, mini-fridges, and free WiFi, scoring 9.0. However, soundproofing is often criticized due to traffic or construction noise.
serviceHow is the staff service and professionalism?
Staff are consistently praised for being friendly and professional across all guest segments. However, some reviews mention inconsistent front desk service.
facilityWhat fitness or leisure facilities are available?
Facilities include a shared lounge, concierge service, and 24-hour coffee. The facilities score 8.2, offering essentials like luggage storage and accessibility features.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Pets are not allowed, but children are welcome. Express check-in/out and cashless payment are available.
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