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Hôtel Royal

Name: Hôtel Royal
Address: 13 avenue des Mateirons et 960 avenue du Léman - Neuvecelle, FR

★★★★★·9.4/ 10Excellent

TThe Leading Hotels of the World·Leaders Club·Hotels

📍13 avenue des Mateirons et 960 avenue du Léman - Neuvecelle ↗

Check-in 03:00 PM / out 12:00 PM

Offsite parking discounted rates availableClubhouseElectric bicycle charging stationFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAll 117 facilities +

Review

Guest scores & sentiment

From 350 guest reviews · multi-source · as of 2026-07-08

Guests praise the lake views, facilities, and staff service, often calling it perfect. Complaints focus on noise from children/smoking, dining value/wait times, late room readiness, AC issues, and weak WiFi.

Dimension scores · cross-source

Location9.8

Cleanliness9.8

Service9.6

Facilities9.4

Surroundings9.4

Value9.0

＋ PraisedStunning lake views and setting · Excellent spa and pool facilities · Attentive and professional staff · Comfortable and spacious rooms

－ ComplaintsNoise from children disturbing peace · Debatable restaurant value or taste · Limited spa capacity/saturation · Check-in delays or chaos

KEYIdeal for luxury seekers valuing views/service. Confirm room proximity, avoid noisy areas, and allow extra time for dining queues or check-in delays.

FAQ · grounded in hotel data & reviews

locationHow is the location and view of this hotel?＋

The hotel boasts an excellent location with a dimension score of 9.8. Most rooms offer breathtaking views of Lake Geneva, especially the 6th-floor suites with private terraces.

diningWhat is the dining experience like? Are there Michelin-starred restaurants?＋

The hotel features culinary excellence with Michelin-starred dining at Les Fresques and La Véranda, using produce from its own 3,000m2 garden. However, some guests noted issues with wait times or value.

familyIs this hotel suitable for families with children? Are there kids' facilities?＋

It is family-friendly with a 1,000m2 Royal Kid’s Resort for ages 4 months to 17. Family rooms and kid meals are available, though some guests noted noise from children in the pool area.

coupleAre there any special recommendations or perks for couples?＋

Couples highly praise the lake views, luxurious SPA, and elegant rooms, often receiving upgrades. The 6th-floor suites with private terraces are ideal for romance, though occasional noise may occur.

businessHow is the experience for business travelers? Is the WiFi stable?＋

Business guests appreciate the professional service and views, but unstable WiFi and slow maintenance response for room facilities are common complaints. High-speed internet users should verify connectivity beforehand.

roomHow are the room facilities and comfort? Any things to note?＋

Rooms are comfortable with thoughtful details, including AC and soundproofing. However, occasional AC failures, delayed room readiness, or smoke smells have been reported. Check facilities upon arrival.

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Room types · 24

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Royal Suite, 2 Bedrooms

1 × Double bed207 ㎡up to 4

1 Double Bed OR 1 Twin Bed2228 sq feet Internet - Free WiFi Entertainment - LCD television with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and deskComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Suite, 2 Bedrooms (Edward VII)

1 × Double bed / 1 × Twin bed165 ㎡up to 4

1 Double Bed and 1 Twin Bed1776 sq feet Internet - Free WiFi Entertainment - LCD television with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and deskComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Two-Bedroom Suite

1 × Extra-large double bed (Super-king size)165 ㎡up to 6

This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit has 2 beds.

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Presidential Suite

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed100 ㎡up to 4

This spacious suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit offers 3 beds.

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Suite (Leman)

1 × Twin bed92 ㎡up to 4

1 King Bed OR 1 Twin Bed990 sq feet Internet - Free WiFi Entertainment - LCD television with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and deskComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Suite with Balcony

1 × Sofa bed92 ㎡up to 5

This spacious apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit offers 3 beds.

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Two-Bedroom Suite

2 × Extra-large double bed (Super-king size)92 ㎡up to 6

The spacious apartment has 1 bedroom and 2 bathrooms with a bath and free toiletries. The air-conditioned apartment offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as lake views. The unit has 2 beds.

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Superior Suite

1 × Sofa bed90 ㎡up to 5

This suite has a balcony, electric kettle and mini-bar. It also includes a marble bathroom and a lake view.

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Suite (Belle Epoque)

1 × King bed88 ㎡up to 5

1 King Bed947 sq feet Internet - Free WiFi Entertainment - LCD television with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and deskComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Two-Bedroom Suite

2 × Extra-large double bed (Super-king size)80 ㎡up to 6

The spacious apartment features 1 bedroom and 2 bathrooms with a shower and free toiletries. The air-conditioned apartment provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

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Suite with Park View

1 × Bunk bed / 1 × Queen bed70 ㎡up to 5

This suite features a balcony, DVD player and mini-bar. It also includes a marble bathroom.

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Junior Suite with Terrace

1 × Extra-large double bed (Super-king size)64 ㎡up to 3

This suite features a mini-bar, DVD player and electric kettle. It includes a marble bathroom and a 66 ft² terrace with panoramic lake view.

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Junior Suite Rotonde

1 × Extra-large double bed (Super-king size)58 ㎡up to 3

This suite has a balcony, air conditioning and electric kettle. It also offers a marble bathroom and a lake view.

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with_viewDeluxe Residence Room - Lake View

Deluxe Residence Room - Lake View

1 × Extra-large double bed (Super-king size)47 ㎡up to 3

Deluxe room with views of Lake Geneva.

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Family Room

1 × Extra-large double bed (Super-king size)45 ㎡up to 4

Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as garden views. The unit offers 1 bed.

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with_viewSuperior Residence Room - Park View

Superior Residence Room - Park View

1 × Extra-large double bed (Super-king size)40 ㎡up to 3

Superior room with views of the park and alpine summits. This room may not have a balcony.

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RoomRoom, Lake View (Residence)

Room, Lake View (Residence)

1 × King bed38 ㎡up to 3

1 King Bed409 sq feet Internet - Free WiFi Entertainment - LCD television with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and deskComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Room, Park View (Residence)

1 × King bed32 ㎡up to 3

1 King Bed344 sq feet Internet - Free WiFi Entertainment - LCD television with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and deskComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Standard Sejour Room - Park View

1 × Extra-large double bed (Super-king size)30 ㎡up to 2

Standard room with park view and the alpine summits. This room may not have a balcony.

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Superior Sejour Room - Lake View

1 × Extra-large double bed (Super-king size)30 ㎡up to 3

This room has views of Lake Geneva.

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Room, Lake View (Sejour)

1 × King bed29 ㎡up to 2

1 King Bed312 sq feet Internet - Free WiFi Entertainment - LCD television with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and deskComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Room, Park View (Sejour)

1 × King bed29 ㎡up to 2

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Room, Connecting Rooms, Lake View (Residence)

2 × King bedup to 6

2 King BedsSoundproofed room Internet - Free WiFi Entertainment - LCD television with satellite channelsFood & Drink - Espresso maker, minibar (fees may apply), and 24-hour room serviceSleep - Premium bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and deskComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly cleaning supplies, energy-saving switches, and LED light bulbsNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

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Room, Connecting Rooms, Park View (Residence)

2 × King bedup to 6

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Facilities · 117

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseElectric bicycle charging stationFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning serviceHot tub/JacuzziCar hireSaunaMassage servicesPacked lunchesParkingPets allowedTerraceTable tennisSki storageCurrency exchangeShared lounge/TV areaBoard games/puzzlesConcierge serviceAllergy-free roomKid mealsKids' outdoor play equipmentHeated poolEvening entertainmentInfinity poolEntertainment staffOutdoor furniturePet bowlsSpa/wellness center servicesBeauty ServicesBadminton equipmentPet basketPedicureCoffee Shop on sitePersonal trainerStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasCCTV outside propertyAccess to health care professionalsFace masks for guests available24-hour securitySecurity alarmKey card accessCooking classStand-up comedyIndoor/outdoor poolInternet accessJapanese gardenFree beach shuttleFitness facilities (surcharge)Fishing nearbyExercise/lap poolNo accessible shuttleNo accessible train station shuttleElectric bicycle charging stationClubhouseOffsite parking discounted rates availablePaddle boating nearbyCasino nearbyPlayground on sitePool sun loungersPool toysReception hallSecured parkingSelf parking (surcharge)Bicycle-friendly propertyBeach yoga on siteSki equipment rentals on siteBeach umbrellasSki lift privilegesSki storageSnow sports gearArt gallery on siteSupervised childcare/activitiesSwimming nearbyTelevision in common areasTennis lessons on siteAccess to nearby outdoor poolAccess to nearby indoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesGolfing on siteGuest education on local ecosystems and cultureHealth or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

Nearby & map

Dining

Les Fresques - Hôtel Royal

Modern Cuisine · ★ Michelin

€€€€

Take a seat in the majestic dining room of this luxury hotel and admire the Art nouveau frescoes by Gustave Jaulmes. The show continues in your plate, as you tuck into dishes, subtly and precisely crafted with premium ingredients: fish from Lake Geneva (arctic char, perch, crayfish...), Bresse chicken with yellow wine. The chef works with noble produce, delving freely and frequently into the estate’s cottage garden. The exclusive, sophisticated ambience, like the breathtaking view and the attentive service add the final touch to this fine dining experience rich in gourmet memories.

427m

Le Muratore

Traditional Cuisine · Bib

€€

The Muratore house is named after its former owner, a liquor-maker and confectioner. It stands on a pedestrian street of Évian overlooking an exquisite square with a fountain in its centre. Now a restaurant, it is in the hands of Marc Serres, who crafts wholesome regional fare. The menu is sensibly priced and the à la carte range stars noble ingredients, including fish from the lake, without forgetting a few hearty classics from Lyons. Shaded by a linden tree, the terrace is bliss in summertime.

498m

Au Jardin d'Eden

Traditional Cuisine

€€€

On the way into town, this eatery ticks all the boxes: an owner-chef with a fine CV – including 15 years at Le Grand Véfour, who has returned to his roots in Évian and generous, traditional cooking that keeps pace with the seasons. Fricassée of sweetbread and green peas; free-range chicken, lemon confit and roquette; tartare of Charolais beef; fillets of fresh perch…

942m

Chez Mathilde

Modern Cuisine

€€

Mathilde is the daughter of the famous fisherman of Lake Geneva, Eric Jacquier. She is now established in this cheerful eatery in the heart of the village with a concrete counter, off-kilter lighting and light wood bistro furnishings. Her slate menu resembles her spontaneous, playful and intuitive personality!

3.1km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.