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Hanoi Tunger Grand Hotel & Travel

★★★★·8.6/ 10Recommended
·Hotels
10 rooms· Check-in 02:00 PM / out 12:00 PM
Guest education on local ecosystems and cultureAir conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 64 facilities +
Review
04

Guest scores & sentiment

From 159 guest reviews · multi-source · as of 2026-07-18

Guests praise the prime Old Quarter location and exceptionally helpful staff. Common complaints include small/damp rooms, lack of windows, pests, and discrepancies between photos and actual conditions.

Dimension scores · cross-source

Location9.2
Service8.8
Surroundings8.6
Value8.3
Cleanliness8.0
Facilities7.7
PraisedStaff service is friendly, accommodating, and fluent in English · Convenient location in Old Quarter near attractions and shops · Excellent value for money and affordable rates · Practical amenities including souvenir shop and travel assistance
ComplaintsRoom types often differ from online photos or booking expectations · Older building structure with no elevator and basic amenities · Occasional reports of stains, mold, leaks, or insect issues in specific rooms · Lobby or reception bathroom requires maintenance updates

KEYIdeal for those valuing location and service. Verify room features like windows; avoid if sensitive to space or hygiene.

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