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Cleveland Residences Russell Square

★★★·8.6/ 10Recommended
·Hotels
Luggage storageMultilingual staffElevatorSmoke-free propertyWheelchair accessible
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praised the prime location, exceptional cleanliness, and free laundry. Main complaints involved compact room sizes, inconvenient bed placement, and frequent elevator breakdowns causing accessibility issues.

KEYIdeal for location-focused travelers needing laundry. Avoid if mobility impaired or carrying large luggage; verify elevator status and room layout beforehand.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?+
The hotel boasts an excellent central location, within walking distance of the British Museum and Russell Square, with easy public transport access.
pros_consWhat is the overall guest rating and what are the pros and cons?+
With 75 reviews, it scores 8.8/10. Pros include great location, high cleanliness, and responsive staff. Cons involve compact rooms, inconvenient bed placement, and frequent elevator breakdowns.
roomWhat are the room facilities? Is there AC and Wi-Fi?+
Each apartment features air conditioning, an LED TV, and free Wi-Fi. However, some rooms are noted for being compact with potentially inconvenient bed placements.
serviceWhat services are offered? How is the staff attitude?+
Services include multilingual staff, luggage storage, and laundry facilities. Guests highly praise the responsive and professional staff communication.
facilityAre there laundry facilities? Is this important for long stays?+
Yes, free laundry facilities are available and highly praised by guests, making them very practical for maintaining hygiene during stays.
policyWhat are the check-in/out times? Are pets or children allowed?+
Check-in is at 16:00 and check-out at 10:00. Please note that pets and children are not allowed at this property.
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