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Cleveland Residences Russell Square

★★★·8.6/ 10Recommended
·Hotels
Luggage storageMultilingual staffElevatorSmoke-free propertyWheelchair accessible
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests praised the prime location, exceptional cleanliness, and free laundry. Main complaints involved compact room sizes, inconvenient bed placement, and frequent elevator breakdowns causing accessibility issues.

KEYIdeal for location-focused travelers needing laundry. Avoid if mobility impaired or carrying large luggage; verify elevator status and room layout beforehand.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?
The hotel boasts an excellent central location, within walking distance of the British Museum and Russell Square, with easy public transport access.
pros_consWhat is the overall guest rating and what are the pros and cons?
With 75 reviews, it scores 8.8/10. Pros include great location, high cleanliness, and responsive staff. Cons involve compact rooms, inconvenient bed placement, and frequent elevator breakdowns.
roomWhat are the room facilities? Is there AC and Wi-Fi?
Each apartment features air conditioning, an LED TV, and free Wi-Fi. However, some rooms are noted for being compact with potentially inconvenient bed placements.
serviceWhat services are offered? How is the staff attitude?
Services include multilingual staff, luggage storage, and laundry facilities. Guests highly praise the responsive and professional staff communication.
facilityAre there laundry facilities? Is this important for long stays?
Yes, free laundry facilities are available and highly praised by guests, making them very practical for maintaining hygiene during stays.
policyWhat are the check-in/out times? Are pets or children allowed?
Check-in is at 16:00 and check-out at 10:00. Please note that pets and children are not allowed at this property.
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