Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-22

Guests highly praise the central Kurokawa location, convenient shuttle service, and exceptionally friendly staff. The traditional Japanese ambiance, spacious rooms, and private onsens with valley views are standout features. Meals are generally delicious and generous, though some note cold breakfasts, dated facilities needing refresh, and occasional crowding at public baths.

Dimension scores · cross-source

Rooms9.7

Service9.6

Location9.5

Cleanliness9.5

Wi-Fi9.4

Facilities9.4

Value8.8

＋ PraisedAttentive and friendly service · Spacious and clean rooms · Excellent onsen quality · Generous and delicious meals

－ ComplaintsShuttle requires advance booking · Public baths can be crowded · Thin futon mattresses · Some facilities appear aged

KEYIdeal for travelers seeking authentic Japanese hospitality and hot spring experiences. Book shuttle transfers in advance and visit during off-peak times for quieter bath access.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Quadruple Room with Private Bathroom

2 × Twin bed / 2 × Futon Mat33 ㎡up to 5

Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned quadruple room provides a flat-screen TV, a safe deposit box, an electric kettle, pajamas as well as mountain views. The unit offers 2 beds and 2 futons.

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Japanese-Style Quadruple Room

4 × Futon Mat26 ㎡up to 5

The air-conditioned quadruple room offers a flat-screen TV, tatami, a safe deposit box, an electric kettle as well as mountain views. The unit has 4 futons.

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Facilities · 49

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFree beach shuttleAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingMassage servicesParkingTable tennisKid mealsPublic BathStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasKey accessCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securitySecurity alarmThermometers for guests provided by propertyInternet accessFree beach shuttleNo accessible shuttleElectric bicycle charging stationOffsite parking discounted rates availableSpa tub (surcharge)Television in common areasAccessible shuttleWine release eventsFree wired internetHorse riding nearbyHousekeeping on request