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The Moore, a Member of Design Hotels

★★★★·9.1/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Express check-outFree bicycles on site24-hour front deskLuggage storageExpress check-in/check-outFree WiFiAll 21 facilities +
Review
04

Guest scores & sentiment

From 78 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the excellent Chelsea location, friendly and professional staff, clean modern rooms, comfortable beds, and daily complimentary coffee, pastry, and water. The most common drawbacks are very small room sizes that limit luggage space, unclear daily resort fees, dimly lit hallways and bathrooms, and occasional noise or poor sound insulation. Overall, the experience is highly rated despite space and cost concerns.

Dimension scores · cross-source

Location9.6
Cleanliness8.7
Service8.6
Facilities8.6
Surroundings8.6
Value6.8
PraisedExcellent location · Friendly staff · Cleanliness · Nice lobby
ComplaintsRooms too small · Hidden fees · Poor lighting · AC/Maintenance issues

KEYIdeal for travelers prioritizing location, service, and a boutique atmosphere over spacious rooms. Confirm daily resort fees and room dimensions before booking; guests sensitive to low lighting may prefer alternative accommodations.

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