Name: Quest On Ward Serviced Apartments
Address: 42/47 Ward Street, Hamilton, NZ

Official

Quest on Ward is a newly built property located in Hamilton's central business district (CBD). Within easy walking distance of major businesses, shopping malls, restaurants, cafes, and the casino, this 4. 5-star Qualmark-rated aparthotel (opened in November 2007) offers well-appointed apartment accommodations ideal for both business and leisure travelers. Apartments feature full kitchen and laundry facilities (separate washer/dryer), TVs in both living rooms and bedrooms, Sky TV, work desks, broadband internet, air conditioning, and stylish, modern decor. Car parking is also available.

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the central location, spacious clean rooms, and good facilities. Major complaints include staff shortages causing poor check-in experiences, frequent elevator outages without assistance, confusing or expensive parking, and issues with lighting or furniture comfort.

Dimension scores · cross-source

Location8.9

Rooms8.6

Cleanliness8.6

Facilities8.2

Value8.1

Service7.7

Wi-Fi7.6

＋ PraisedExcellent location · Clean and comfortable rooms · Well-equipped facilities · Excellent central location

－ ComplaintsPoor check-in experience · Lift issues and parking confusion · Disappointing breakfast · Elevator out of order

KEYSuitable for self-check-in savvy travelers. Confirm parking in advance and be aware of potential elevator outages and limited staff support.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

RoomTwo-Bedroom Interconnecting Apartment

Two-Bedroom Interconnecting Apartment

1 × Queen bed78 ㎡up to 6

This apartment consists of 2 interconnecting apartments. It features 2 bathrooms, 2 living areas and 2 kitchens. The bedrooms are located at opposite ends of the apartment. Maximum occupancy is 6 (see Hotel Policies). Please note the 5th and 6th people will be accommodated on a roll-away bed.

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RoomOne-Bedroom Apartment

One-Bedroom Apartment

1 × Double bed39 ㎡up to 3

This air-conditioned apartment features a balcony, a fully equipped kitchen and a separate living room. Includes laundry facilities. Please note the 3rd person will be accommodated on a roll-away bed.

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Special Offer - One-Bedroom Apartment

1 × Double bed39 ㎡up to 3

This air-conditioned apartment features a balcony, a fully equipped kitchen, a separate living room and laundry facilities. The special offer includes breakfast, car parking and free unlimited WiFi. Please note the 3rd person will be accommodated on a roll-away bed.

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Studio Apartment

1 × Queen bed30 ㎡up to 3

This air-conditioned apartment has a balcony, flat-screen TV and oven.

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Facilities · 45

All facilities & services listed by the hotel (aggregated across sources).

Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outFax/photocopyingFacilities for disabled guestsParkingGrocery deliveriesPaid WiFiCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableInternet accessFitness facilities (surcharge)Express check-inSecured parkingSelf parking (surcharge)Television in common areasGarageGolfing on siteHousekeeping on requestNon-smoking roomsNon-smoking throughout

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Nearby & map

Sights

1

Waikato Stadium

culture

New Zealand sports stadium

1.3km

2

Waikato Museum

museum

museum in Hamilton, New Zealand

577m

3

Lake Rotoroa / Hamilton Lake

nature

lake in Hamilton, Waikato Region, New Zealand

1.5km

4

Hamilton Gardens

park

botanical garden in Hamilton, New Zealand

2.9km

5

St. Peter's Cathedral, Hamilton

place_of_worship

church in New Zealand

800m

6

Hamilton Zoo

park

New Zealand zoo in Hamilton

6.0km

7

Hamilton New Zealand Temple

place_of_worship

architectural structure

6.6km

1

2

3

4

5

6

7

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.