Guest scores & sentiment

From 501 guest reviews · multi-source · as of 2026-07-05

Guests praise the walkable location, friendly staff, and pet-friendly vibe. Common complaints include outdated facilities, poor soundproofing causing noise issues, and occasional cleanliness or maintenance oversights.

Dimension scores · cross-source

Location9.8

Cleanliness9.7

Service9.5

Value9.3

Facilities6.7

Surroundings6.4

＋ PraisedExcellent walkable location · Friendly staff · Cozy atmosphere with fire pits · Good value for money

－ ComplaintsOutdated facilities · Poor soundproofing and noise · Minor cleanliness issues · Booking and refund issues

KEYSuitable for budget travelers seeking walkability and pet-friendly stays. Those sensitive to noise or modern amenities should proceed with caution.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? What attractions are nearby?＋

The location is excellent with a 9.8 score, near Helen Festhalle, Anna Ruby Falls, and Smithgall Woods, ideal for nature lovers.

serviceHow is the staff service?＋

Service scores 9.5/10; guests consistently praise the warm, attentive, and host-like staff attitude.

familyIs this hotel suitable for families with children?＋

Yes, it allows children and pets. Families appreciate the great location and friendly staff, though some note outdated facilities.

coupleWhat is the experience like for couples?＋

Couples make up the largest segment. They enjoy the outdoor leisure and charming atmosphere, but should note poor soundproofing may affect sleep.

roomWhat are the room facilities like? Is there a city view?＋

Rooms feature seating, flat-screen TVs, and private bathrooms, with some offering city views and patios. However, facility scores are lower (6.7) due to aging.

facilityDoes the hotel offer parking?＋

Parking is available. While the intro mentions free private parking, facilities list self-parking (surcharge) and off-site discounts, so confirm beforehand.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double Room

2 × Double bed37 ㎡up to 4

The spacious double room features air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a bath. The unit has 2 beds.

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Deluxe King Room

1 × Extra-large double bed (Super-king size)37 ㎡up to 2

The spacious double room features air conditioning, a tea and coffee maker, a terrace with city views as well as a private bathroom boasting a bath. The unit has 1 bed.

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RoomDouble Room - Disability Access

Double Room - Disability Access

2 × Double bed37 ㎡up to 3

A seating area with a flat-screen TV, a desk, a terrace and a private bathroom are featured in this spacious double room. The unit offers 2 beds.

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Facilities · 14

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningParkingPets allowedTerraceOutdoor furnitureInternet accessJapanese gardenOffsite parking discounted rates availableCharcoal grillPrivate picnicsSelf parking (surcharge)Free wired internetNon-smoking rooms