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The Langham, New York, Fifth Avenue

★★★★★·9.4/ 10Excellent
·Hotels
📍400 Fifth Avenue, New York, New York, 10018 · New York ↗
📞0018777343028·Official site ↗
2010 opened · 2017 renovated· 214 rooms· Check-in 03:00 PM / out 11:00 AM
Express check-outMeeting roomsFireplace in lobbyFitness facilities24-hour front deskLuggage storageAll 36 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Langham- New York- Fifth Avenue. Maintain seamless communication using the complimentary Wi-Fi at hotel. Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes. In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site laundromat, dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the The Langham- New York- Fifth Avenue with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. Begin your day with a scrumptious on-site breakfast available each morning at The Langham- New York- Fifth Avenue. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

The Langham, New York, Fifth Avenue · 住客入住报告(2023年5月)

  • $84/day, 房内或者酒店二楼用餐，可选种类不多，两人份americana税后加小费后差不多用完每天的早餐credit
  • FHR上预定三晚Deluxe room，升级到五楼的junior suite，晚上没想象中那么吵。但是这个房型（至少5楼这间）有点迷，从门口到床要走好长一段。
  • 入住时前台主动提到可以4pm退房
  • 工作人员都很热心，前台小姐姐人很好，没想到隔了两个多月再来她还认得我们：D 酒店房间都比较大，在nyc同等价位的酒店里应该算‘性价比’较高的了？升房给得也挺厚道，两次都订的deluxe room，上次是升级到club room。 之后来nyc也会优先考虑住langham。
2023-06-01

Jim · 2023-06-01 · Source ↗

The Langham, New York, Fifth Avenue · 住客入住报告(2023年3月)

  • 可选餐厅或者in room
  • 可以在楼下的Ai Fiori 使用
  • CO当天前台主动询问，4 pm
2023-04-13

Jim · 2023-04-13 · Source ↗

The Langham, New York, Fifth Avenue · 住客入住报告

  • 其实是通过FHR订了一晚Superior Room City View, 然后用Amex的一个coupon 又redeem了第二晚的免费房间，coupon 上是注明Deluxe City View（带厨房的）。 check-in的时候我让前台帮我把两个预定合并，她还告诉我给我升级了。结果到了房间发现就是我订的一模一样的superior room city view，而且只有6楼，对着对面大厦还有点吵。第二天还打电话问我要不要换房间到免费的Deluxe City View，我嫌太麻烦就没有搬。 房间装修风格不错，但是前台睁眼说瞎话真的不能忍。而且一共才住两晚，还要我换房间，折腾客人，下次不会再住了。
2022-11-21

jeanfelix · 2022-11-21 · Source ↗

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04

Guest scores & sentiment

From 256 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, spacious rooms, and exceptional service, especially the Club Lounge. Complaints focus on small/dark standard rooms, slow elevators, disorganized car service, and occasional maintenance issues.

Dimension scores · cross-source

Location10.0
Cleanliness9.3
Surroundings9.2
Rooms9.1
Value9.0
Service9.0
Facilities9.0
＋ PraisedPrime location · Exceptional service · Spacious rooms · Outstanding Club Lounge
－ ComplaintsHigh price · Noise disturbances · Poor lighting · Maintenance issues

KEYIdeal for those valuing service and location. Book suites/high floors for better space/views; avoid standard rooms.

FAQ · grounded in hotel data & reviews

locationHow is the location? What attractions are nearby?＋
Located on Fifth Avenue with a perfect 10.0 score, it is steps from iconic spots like the Empire State Building, ideal for exploring Manhattan.
serviceWhat is the overall guest satisfaction with service?＋
Service scores 9.0 with a 99% recommendation rate. Guests highly praise the attentive concierge and excellent Club Lounge experience.
businessIs this hotel suitable for business travel? What meeting facilities are available?＋
Highly recommended for business travelers, offering 7,500 sq ft of versatile meeting space and a popular Club Lounge for efficient work.
familyHow is the experience for families? Are there child-related services?＋
Families appreciate the location and thoughtful touches like birthday surprises, though breakfast options are limited and some facilities feel dated.
roomWhat are the room conditions? Are there issues with small spaces?＋
Rooms feature Frette linens and score 9.1 for spaciousness, but some standard rooms are noted as small or dark, and mattresses may be too soft for some.
memberWhat perks have been observed for members?＋
Observed perks include free breakfast, late checkout, room upgrades, and spending credits. These are based on guest observations, not official guarantees.
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