Name: Herakles Thermal Hotel
Address: 118 Kızılhamam Sokak, No:8/A, Karahayıt Mahallesi, Pamukkale İlçesi, Pamukkale, TR

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Guest scores & sentiment

From 270 guest reviews · multi-source · as of 2026-07-19

Guests praise friendly staff, inclusive dining, and thermal facilities. Main complaints involve aging infrastructure, noise issues, and occasional hygiene or billing concerns.

Dimension scores · cross-source

Facilities8.7

Surroundings8.6

Cleanliness8.2

Rooms8.0

Service7.8

Value7.7

Location7.5

＋ PraisedFriendly and attentive staff · Diverse thermal pools and spa facilities · Good value inclusive dining · Spacious rooms with in-room thermal water

－ ComplaintsSome rooms and facilities are dated · Inconsistent food quality and replenishment · Thermal pools are small or crowded · Extra charges and occasional service lapses

KEYSuitable for thermal therapy seekers. Expect older facilities; avoid pool-side rooms if sensitive to noise.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Superior Double Room

1 × Sofa bed / 1 × Queen bed35 ㎡up to 2

The spacious double room offers air conditioning, a private entrance, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.

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Comfort Triple Room

2 × Twin bed / 1 × Sofa bed / 1 × Double bed / 1 × Sofa bed28 ㎡up to 4

Featuring carpeted floors, this air-conditioned room includes a TV, mini-bar and a sofa. Thermal water is provided in the rooms.

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Standard Double or Twin Room

1 × Double bed / 2 × Twin bed18 ㎡up to 2

Featuring carpeted floors, this air-conditioned room includes a plasma TV and a refrigerator. Thermal water is provided in the rooms. This unit is located in the same building with the Spa center and the restaurant.

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Facilities · 84

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningFamily roomsLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceHot tub/JacuzziSaunaMassage servicesPacked lunchesParkingTerraceCurrency exchangePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceGrocery deliveriesKids' outdoor play equipmentEvening entertainmentLower bathroom sinkPublic BathEmergency cord in bathroomOutdoor furnitureSteam roomHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyInternet accessJapanese gardenFitness facilities (surcharge)No accessible shuttleNo accessible train station shuttleConcerts/live showsOffsite parking discounted rates availableBulk dispenser for toiletriesPlayground on siteSelf parking (surcharge)Snow sports gearTelevision in common areasVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesGuest education on local ecosystems and cultureHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceWheelchair accessible

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Nearby & map

Sights

1

Pamukkale

nature

hot springs in Turkey

4.3km

2

Hierapolis

historic

ancient city of Phrygia in modern-day Turkey

4.2km

3

Ploutonion at Hierapolis

historic

ancient shrine to god Pluto in Turkey

4.1km

4

Theatre of Hierapolis

historic

Ancient Roman theatre in Denizli

4.2km

1

2

3

4

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.