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The Point Hotel & Spa

★★★★·8.0/ 10Recommended
·Hotels
Check-in 03:00 PM / out 10:30 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsLift / ElevatorAll 85 facilities +
Review
04

Guest scores & sentiment

From 348 guest reviews · multi-source · as of 2026-07-08

Guests praise the spectacular ocean views, location, and friendly staff, with generally positive breakfast reviews. Major complaints focus on aging facilities, poor maintenance (broken elevators, AC issues), dampness, mold, and noise, leading some to question the 4-star rating.

Dimension scores · cross-source

Location9.4
Facilities8.4
Service7.1
Cleanliness7.0
Value6.8
PraisedStunning sea views and location · Friendly and helpful staff · Good and rich breakfast · Stunning views and location
ComplaintsAging facilities needing renovation · Hygiene and maintenance issues · Slow restaurant service and poor food · Difficult parking

KEYSuitable for those prioritizing views. Expect aging facilities, check elevator status, and avoid noisy areas.

FAQ · grounded in hotel data & reviews

locationHow is the location and view?
Located below the iconic St. Blaize Lighthouse, it offers spectacular Indian Ocean views with a location score of 9.4. Guests praise the scenery, though some note potential foghorn noise.
diningAre breakfast and dining options abundant?
The Lighthouse Restaurant offers seafood buffets and à la carte menus with fresh local ingredients. Breakfast is generally praised as abundant and delicious, though some guests report slow service and inconsistent food quality.
coupleIs it suitable for couples? What are the pros and cons?
Highly recommended. Couples praise the ocean views, location, and friendly staff. Cons include aging facilities (rust, mold smells) and difficult parking. Check room condition beforehand.
familyIs it convenient for families with children? What kid facilities are there?
Children and pets are welcome, with kid meals, outdoor play equipment, and family rooms. However, families note aging facilities, hygiene concerns (dampness/stains), and elevator issues may affect comfort.
businessHow is the experience for business travelers? Is Wi-Fi stable?
Business guests appreciate the views and location but report unstable Wi-Fi, significant noise (exhaust fans, foghorn), and damaged facilities. The experience is often deemed below 4-star standards.
pros_consWhat are the main pros and cons?
Pros: Spectacular ocean views (location score 9.4), friendly staff, and abundant breakfast. Cons: Aging facilities, poor maintenance (elevator/AC issues), dampness/mold, and significant noise, leading some to question the 4-star rating.
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