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Mandarin Oriental, Tokyo

★★★★★·9.4/ 10Excellent
MMandarin Oriental·Fans of M.O.·Hotels
2005 opened · 2018 renovated· 179 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningLift / ElevatorLuggage storageExpress check-in/check-outAll 63 facilities +
Review
Property information · Agoda

Mandarin Oriental, Tokyo provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi amenities to assist you in discovering your desired offerings in Tokyo. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. Several chosen accommodations at Mandarin Oriental, Tokyo have a separate living room incorporated into the room design. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Mandarin Oriental, Tokyo as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at Mandarin Oriental, Tokyo. Unwind and conclude each day delightfully by stopping by massage, hot tub, salon, steam room, spa and sauna, ensuring a soothing experience. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-03

Guests praise exceptional, personalized service and stunning views. Rooms are spacious and clean. Criticisms focus on dated decor, small bathrooms, extra breakfast fees, and complex elevator logistics.

Dimension scores · cross-source

Service9.9
Cleanliness9.7
Surroundings9.6
Facilities9.3
Value9.0
Location9.0
+ PraisedExceptional personalized service · Stunning high-floor views · High-quality breakfast · Convenient location
- ComplaintsDated room facilities · Noisy and crowded bar · Slow breakfast service · Expensive dining

KEYIdeal for service-focused travelers valuing views. Expect dated hardware; confirm breakfast policy and room specifics.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?+
Yes, with a location score of 9.0, it is centrally located with convenient transport access.
serviceHow is the staff service attitude?+
Service scores 9.9/10; guests praise the meticulous, proactive, and personalized care.
roomAre the rooms spacious and what is the view like?+
Rooms are spacious with stunning views of the Skytree or Mt. Fuji, highly rated by couples.
diningIs breakfast included? What dining options are there?+
Breakfast usually incurs an extra charge. Dining includes Michelin-starred sushi, Cantonese, French cuisine, and the Mandarin Bar.
facilityWhat leisure and fitness facilities are available?+
Features a spa on the 37th floor and fitness center on the 38th, including sauna and jacuzzi.
pros_consWhat are the main pros and cons?+
Pros: exceptional service and views. Cons: some dated facilities, small bathrooms, and crowded breakfast times.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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