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Swissôtel Grand Shanghai

★★★★★·8.5/ 10Recommended
SSwissôtel Hotels & Resorts·ALL - Accor Live Limitless·Hotels
467 rooms· Check-in 03:00 PM / out 12:00 PM
Indoor poolFitness centerHigh-speed WiFiBusiness centerExecutive LoungeAll 55 facilities +
Review
FlyerKey verdict

Luxury landmark near Yu Garden with ALL Gold benefits, but dining requires a taxi.

Official

Swissotel Grand Shanghai offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Shanghai. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours. Traveling with minimal baggage is achievable at Swissotel Grand Shanghai, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Swissotel Grand Shanghai is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service and blackout curtains for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant tea and mini bar at your disposal. Swissotel Grand Shanghai offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Swissotel Grand Shanghai provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by massage, hot tub, spa and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at hotel's waterside lounge. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

02

Points value

Estimate

ALL - Accor Live Limitless · standard

Dynamic points · same-date cash
60,000pts / night
¥1,500same-date cash
¥0.018per point

≈¥18 per 1k points — near the program average.

The figures above are AI estimates that vary by date and availability — for reference only, not an official redemption quote.

04

Guest scores & sentiment

From 383 guest reviews · multi-source · as of 2026-07-07

Guests praise the prime Jing'an Temple location, executive lounge, and attentive concierge/front desk service. Common complaints involve aging facilities, inconsistent breakfast quality, occasional hygiene issues, noise, and rare severe service failures.

Dimension scores · cross-source

Surroundings9.4
Location9.3
Cleanliness9.1
Service8.8
Facilities8.8
Rooms8.4
Value8.3
+ PraisedExcellent location near metro and malls · High value for money · Spacious and clean rooms · Friendly and helpful staff
- ComplaintsSlightly dated facilities · Occasional service lapses · Price fluctuations or floor layout issues · Aging facilities

KEYSuitable for travelers valuing convenience and lounge access. Check room condition, manage breakfast expectations, and note service variability.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?+
It has an excellent location in the Jing'an Temple area near Metro Line 2. With a 9.3 location score and 99% recommendation rate, dining and shopping are very convenient.
serviceHow is the service attitude?+
Concierge and front desk services are enthusiastic and efficient, scoring 8.8. Guests praise the attentive care, though rare service failures were noted.
diningWhat about breakfast and dining options?+
Dining includes Cafe Swiss and Flow Lounge. However, breakfast quality is inconsistent, with some business guests finding it overpriced.
roomWhat is the condition of the rooms? Any downsides?+
Rooms are spacious but some facilities are aging, with issues like poor soundproofing, insufficient sockets, and occasional hygiene concerns.
facilityWhat fitness and leisure facilities are available?+
Features include a gym, heated indoor pool, jacuzzi, sauna, and spa. Facility score is 8.8, popular among business and friend groups.
businessIs it suitable for business trips? How is the executive lounge?+
Highly suitable for business. The executive lounge is a major highlight praised by 103 business travelers for its office experience and efficiency.
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