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Country Garden Phoenix Tonghu Hotel

★★★★·8.4/ 10Recommended
·Hotels
Fitness facilities24-hour front deskGardenLuggage storageTerraceFree WiFiAll 15 facilities +
Review
04

Guest scores & sentiment

From 89 guest reviews · multi-source · as of 2026-07-19

Guests praise high value, spacious rooms, and attentive service including upgrades and robot delivery. Breakfast is abundant. Drawbacks include limited nearby dining, partial pool availability, and remote location.

Dimension scores · cross-source

Value10.0
Service10.0
Cleanliness10.0
PraisedWarm, efficient service with quick check-in/out · Varied breakfast with locally appealing flavors · Spacious, clean rooms; child-friendly themed decor · Comfortable garden/pool setting with kid-friendly activities
ComplaintsSome outdoor facilities (pool, tennis court) have seasonal availability limits · Limited nearby dining · Pool closed mornings

KEYIdeal for budget travelers and business trips. Bring a car for dining; check pool hours before arrival.

FAQ · grounded in hotel data & reviews

locationIs the hotel located in a remote area? Is transport convenient?
Based on 89 reviews, the hotel is relatively remote with limited nearby dining, so driving is recommended. Free self-parking is available, and the concierge can assist with tours and tickets.
diningHow is the breakfast and dining? Is there an extra charge?
Guests consistently praise the abundant breakfast. The hotel features 3 restaurants, a bar, and room service, with breakfast available at an additional charge.
familyIs this hotel suitable for families? What child-friendly facilities are available?
Official policy does not allow children, yet 26 family reviews still highlight great value, spacious rooms, pools, bubble areas, and robot delivery experiences.
businessHow is the experience for business travelers? Are there office facilities?
22 business reviews praise the high value, clean spacious rooms, fast WiFi, and efficient service, complemented by a business center, concierge, and 24-hour front desk.
roomHow are room comfort and service ratings?
Across 89 reviews, the overall score is 10.0/10, with value, service, and cleanliness all rated 10.0. Guests report spacious rooms, attentive staff, and occasional upgrades.
facilityWhat are the operating conditions for the pool and fitness facilities?
The hotel offers a fitness center, terrace, garden, and seasonal outdoor pool, which some guests note may be closed in the mornings. It is a smoke-free property with luggage storage.
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