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Kakashi hotel Phu Quoc

★★★
·Hotels
Free beach club nearbyFree breakfastFull-service spa24-hour front deskGardenLuggage storageAll 27 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-21

Guests praise the prime location near the beach and night market, and new facilities. However, complaints focus on maintenance issues like bathroom drainage and odors, inconsistent staff friendliness/language skills, and limited dining options nearby.

Dimension scores · cross-source

Location8.8
Value8.0
Cleanliness8.0
Rooms7.9
Service7.8
Facilities7.8
Wi-Fi7.5
+ PraisedExcellent location near beach and night market · Friendly and helpful staff · New facilities and great pools · Convenient transport with free bus
- ComplaintsInconsistent housekeeping service · Mold smell or insect issues in rooms · Unrepaired facility malfunctions · Limited or expensive dining options nearby

KEYSuitable for location-focused travelers. Check room facilities upon arrival; bring toiletries as stock may vary.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are the nearby amenities?+
The location is excellent (8.8/10), near the beach, night market, and bus stops. However, dining options nearby are limited and can be pricey.
diningIs breakfast included? How is the dining experience?+
Free local breakfast and a snack bar are available. However, dining experiences vary, and nearby options are limited, so plan ahead.
roomWhat are the room facilities like? Are they new?+
Rooms are spacious and relatively new (7.9/10) with convenient pool access. However, some have maintenance issues like poor drainage or AC faults; check upon arrival.
pros_consWhat are the main pros and cons of this hotel?+
Pros: Prime location, new facilities, good value. Cons: Hygiene/maintenance issues (odors/mold), inconsistent staff attitude, and occasional language barriers.
serviceHow is the service quality and staff attitude?+
Service score is 7.8. While some staff are friendly, attitudes are inconsistent. Some may seem cold, and English communication skills can be limited.
policyWhat are the check-in/out times? Are pets or children allowed?+
Check-in is at 14:00 and check-out at 12:00. Please note that pets are not allowed, and children are not permitted to stay.
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