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Surf Olas Altas

★★★★·8.3/ 10Recommended
·Hotels
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsSafety deposit boxParkingAll 28 facilities +
Review
Property information · Hotelbeds

This modern beach hotel is a short walk from Playa Zicatela's sandy shores, placing you near restaurants, bars, and a quick drive from Puerto Escondido's center. Explore nearby beaches like Playa Carrizalillo and Puerto Angelito, both within a 10-minute drive. Laguna de Manialtepec is a 20-minute drive, and Zipolite is an hour away. The central bus station is a 15-minute drive, and Oaxaca Airport is just 5 km away. The hotel features 61 rooms, a garden with palm-covered palapas, parking, and 24-hour reception. Enjoy amenities such as Wi-Fi, a pool, children's pool, and a beach area perfect for surfing and other water sports (some at an additional fee). Spacious rooms offer balconies with sea views, private bathrooms, cable TV, internet access, and kitchenettes. Choose from two double beds or one king-size bed, and enjoy air conditioning, a ceiling fan, and an in-room safe. Start your day with a continental breakfast buffet and savor à la carte or set menu options for lunch and dinner.

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Guest scores & sentiment

From 85 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the prime Zicatela location directly across from the beach, the large attractive pool, and generally friendly staff. However, experiences are mixed due to aging infrastructure, inconsistent room cleanliness, unreliable hot water, and significant nighttime noise from nearby clubs and pool events. Occasional service communication issues also draw criticism.

Dimension scores · cross-source

Location9.0
Service8.0
Facilities8.0
Cleanliness8.0
Surroundings8.0
Value7.0
+ PraisedExcellent location near beach · Popular pool facilities · Generally friendly staff · Food taste praised
- ComplaintsPoor maintenance (AC/leaks) · Cleanliness issues · Rude staff attitudes · Unstable Wi-Fi

KEYBest for travelers prioritizing location and beach access. Request upper-floor rooms away from street noise, verify hot water and AC beforehand, and avoid weekends if sensitive to late-night activity.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get to the beach?+
Located in the prime Zicatela area directly across from the beach (score 9.0), it offers excellent access to dining and nightlife, making it ideal for a surf getaway.
facilityWhat are the main facilities? How is the pool?+
The hotel features a large attractive pool, Japanese garden, restaurant, and free wired internet. The pool area is highly praised, though nighttime pool events may occur.
serviceIs the staff service friendly?+
Most guests find the staff generally friendly and helpful (service score 8.0). However, some reviews mention occasional communication issues or inconsistent service quality.
pros_consWhat are the main pros and cons of this hotel?+
Pros: Prime beachfront location, attractive pool, comfortable beds, and friendly staff. Cons: Aging infrastructure, unreliable hot water, significant nighttime noise, and inconsistent room cleanliness.
familyIs this hotel suitable for families with children?+
Yes, families appreciate the beach proximity and pool. However, be aware that some rooms may have hardware issues like AC failures or leaks, so verify room condition upon arrival.
policyWhat are the check-in and check-out times?+
Check-in is at 16:00 and check-out at 12:00. The front desk has limited hours, so plan your arrival accordingly to ensure smooth processing.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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