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Gran Hotel de Querétaro

★★★★★·9.1/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 47 facilities +
Review
Official

The hotel is located downtown, close to the most important tourist attractions and commercial areas of the city. The hotel is the ideal place to stay for guests who are looking for spacious and comfortable rooms with the latest in comfort and amenities. It comprises a total of 50 accommodation units and offers a wide range of amenities including a lobby with 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom and lift access. A restaurant, conference facilities, WLAN Internet access and room and laundry services are also available. There is ample parking for those arriving by car, some of which is undercover. All rooms are luxuriously decorated and feature contemporary artwork. They each come equipped with air conditioning, heating, a TV, Internet access and electronic safety deposit boxes. An en suite bathroom, a hairdryer, a direct dial telephone, a radio, an iron and ironing board and a double or king-size bed also come as standard. There is a sun terrace on the premises and guests can work out in the hotel gym. Dinner is available from a set menu or à la carte.

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Guest scores & sentiment

From 313 guest reviews · multi-source · as of 2026-07-09

Guests praise the central location, spacious rooms, and friendly staff. Common complaints include noise from church bells and nearby music, aging facilities like carpets and plumbing, limited breakfast availability, and confusing parking.

Dimension scores · cross-source

Location9.0
Cleanliness8.7
Facilities8.6
Surroundings8.6
Service8.2
Value8.0
+ PraisedExcellent central location · Spacious and comfortable rooms · Friendly and helpful staff · Good nearby dining options
- ComplaintsNoise from street/square · Mediocre breakfast/weekend unavailability · Aging facilities/maintenance issues · Parking difficulties/fees

KEYIdeal for location-focused travelers. Request interior/high-floor rooms to avoid noise. Verify weekend breakfast availability. Drivers should allow extra time for parking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and what are the nearby attractions?+
Located in the historic center with a 9.0 rating, it is near the Congress Centre and San Francisco Temple, ideal for walking exploration.
pros_consWhat are the main guest reviews regarding this hotel?+
With a 99% recommendation rate, guests love the location and service but note noise issues, aging facilities, and limited breakfast.
roomWhat are the room conditions and special types available?+
Rooms are spacious and clean (8.7 rating), featuring flat-screen TVs, AC, and free wired internet. Some have balconies, though some facilities may show age.
diningWhat is the breakfast situation?+
Breakfast availability is limited, with some guests reporting average quality or missing weekend service. Please confirm details in advance.
policyWhat are the check-in and check-out times?+
Check-in is at 15:00 and check-out at 12:00. Express services and luggage storage are available for convenience.
facilityWhat business and leisure facilities does the hotel offer?+
It features a business center, art gallery, concierge, and tour desk. While there is no gym, it offers parking (surcharge) and airport transfers.
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