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Swissôtel Al Murooj Dubai

Name: Swissôtel Al Murooj Dubai
Address: Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546, Dubai, AE

★★★★★·8.7/ 10Recommended

·Hotels

📍Al Mustaqbal Steet, Opposite The Dubai Mall Downtown Dubai, Dubai, United Arab Emirates, 117546 · Dubai ↗

📞+97143211111·Official site ↗

251 rooms· Check-in 3:00 PM / out 12:00 PM

Review

Official

Location This hotel is part of the prize-winning Al Murook complex at the heart of Dubai's business district. It is a true attraction of the city due to its architecture and location, an ideal destination for business travellers and holidaymakers alike. The hotel lies on the famous Sheikh Zayed Street and next to the so-called Dubai International Financial City. The Congress Centre is just three minutes from the hotel.

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional staff service, prime location near Dubai Mall, and breakfast. Complaints focus on outdated apartment interiors, street noise, balcony hygiene, and minibar billing disputes.

Dimension scores · cross-source

Surroundings9.2

Location9.1

Service8.6

Cleanliness8.5

Facilities8.3

Value8.1

KEYIdeal for those valuing service and location. Check apartment condition/noise and minibar status upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What attractions are nearby?＋

Located in the heart of Dubai next to Dubai Mall, it scores 9.1 for location. Guests praise its prime spot for shopping and sightseeing.

diningHow is the breakfast? What dining options are there?＋

Breakfast is abundant and tasty, highly praised by guests. There are three dining options including Makan, plus cafes and 24-hour room service. Note that breakfast incurs a surcharge.

serviceWhat is the level of service? Are specific staff mentioned?＋

Service is highly praised with a dimension score of 8.6. Guests specifically commended staff like Supriya and Karen. The overall recommendation rate is 99%.

facilityWhat fitness and leisure facilities are available?＋

Facilities include a full-service spa, health club, outdoor pool, hot tub, sauna, and steam room. Free WiFi, gardens, and terraces are also available for relaxation.

pros_consWhat are the main pros and cons of staying here?＋

Pros: Exceptional staff, prime location near Dubai Mall, tasty breakfast, clean rooms. Cons: Outdated apartment facilities, street noise, balcony hygiene issues, and minibar billing disputes.

policyWhat are the check-in/out times? Are pets or children allowed?＋

Check-in is at 15:00 and check-out at 12:00. Pets are not allowed, and children are not permitted to stay according to hotel policy.

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Room types · 21

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Apartment, 3 Bedrooms

1 × King bed / 4 × Twin bed200 ㎡up to 8

1 King Bed and 4 Twin Beds2153-sq-foot room with city views Layout - 3 bedrooms, living room, and dining areaInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Apartment, 3 Bedrooms

200 ㎡up to 8

2 King Beds and 2 Twin Beds2153-sq-foot room with city views Layout - 3 bedrooms, living room, and dining areaInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Turndown service and bed sheets Bathroom - Shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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city_view2 Bedroom Apartments - New Year Gala Dinner

2 Bedroom Apartments - New Year Gala Dinner

145 ㎡up to 6

1 King Bed and 2 Twin Beds1561-sq-foot room with city views Layout - 2 bedrooms, living room, and dining areaInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Turndown service and bed sheets Bathroom - Shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Apartment, 2 Bedrooms

1 × King bed / 2 × Twin bed145 ㎡up to 6

1 King Bed and 2 Twin Beds1561-sq-foot room with city views Layout - 2 bedrooms, living room, and dining areaInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Apartment, 2 Bedrooms

1 × King bed / 2 × Twin bed145 ㎡up to 6

1 King Bed and 2 Twin Beds1561-sq-foot room with city views Layout - 2 bedrooms, living room, and dining areaInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Apartment, 1 Bedroom

1 × Double bed50 ㎡up to 3

1 Double Bed538-sq-foot room with city views Layout - Bedroom and sitting areaInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Classic King Room Half Board Package

42 ㎡up to 3

1 King Bed452-sq-foot room with city views Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Turndown service and bed sheets Bathroom - Shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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RoomClassic Room, 1 King Bed

Classic Room, 1 King Bed

1 × King bed42 ㎡up to 3

1 King Bed452 sq feet Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Classic Twin Room, 2 Twin Beds

2 × Twin bed42 ㎡up to 3

2 Twin Beds452 sq feet Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Deluxe Room, 1 King Bed

1 × King bed42 ㎡up to 3

1 King Bed452-sq-foot room with city views Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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city_viewDeluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds

2 × Twin bed42 ㎡up to 3

2 Twin Beds452-sq-foot room with city views Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Swiss, Executive Room, 1 King Bed

1 × King bed42 ㎡up to 3

1 King Bed452-sq-foot room with city views Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Swiss, Executive Twin Room, 2 Twin Beds

2 × Twin bed42 ㎡up to 3

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Swiss, Premium Room, 1 King Bed

1 × King bed42 ㎡up to 3

1 King Bed452-sq-foot room with city views Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway beds (surcharge) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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2 Bedroom Apartments - Ramadan Iftar Offer

up to 6

1 King Bed and 2 Twin BedsIndividually furnished room Layout - 2 bedrooms and living roomInternet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Turndown service and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Apartment, 3 Bedrooms (Duplex)

3 × Double bedup to 8

3 Double BedsOverlooking the city Layout - 3 bedrooms Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - 3 bathrooms, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableSmoking And Non-Smoking

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Classic Room - Ramadan Iftar Offer

up to 4

1 King BedIndividually furnished room Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - Turndown service and bed sheets Bathroom - Shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair accessibleEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Classic Suite, 1 Double Bed

1 × Double bedup to 3

1 Double BedIndividually furnished room Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - Shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Deluxe Suite

1 × Double bedup to 6

1 Double BedOverlooking the city Layout - Bedroom Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - 2 bathrooms, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableSmoking And Non-Smoking

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Executive Suite, 1 King Bed

1 × King bedup to 5

1 King BedIndividually furnished room Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - Shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestSmoking And Non-Smoking

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Penthouse, Multiple Beds

3 × Double bedup to 8

3 Double BedsOverlooking the pool Internet - Free WiFi Food & Drink - Coffee/tea maker, minibar (fees may apply), 24-hour room service, and free bottled waterSleep - A pillow menu, turndown service, and bed sheets Bathroom - 4 bathrooms, shower, bathrobes, and slippersPractical - Safe, free weekday newspaper, and iron/ironing boardComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Magnifying mirrorEco-friendly - Eco-friendly cleaning supplies, recycling bin, and LED light bulbsNeed to Know - Housekeeping on request, no rollaway/extra beds availableSmoking And Non-Smoking

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Facilities · 92

All facilities & services listed by the hotel (aggregated across sources).

Annual carbon offsetsSustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic water bottlesNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesExpress check-outFitness facilitiesHealth or beauty spa nearbyHealth clubFull-service spaSwimming pool24-hour front deskGardenLuggage storageExpress check-in/check-outSaunaTerraceFree WiFiConcierge serviceSteam roomInternet access in public areas - high speedLED light bulbsLifeguard on siteLocally-sourced food on site (80% or more)Fitness facilitiesMultilingual staffExpress check-outExpress check-inNo single-use plastic soda bottlesNo single-use plastic stirrersNo single-use plastic strawsNo single-use plastic water bottlesEco-friendly cleaning products providedDouble-glazing on all windowsDesigner stores on siteConference centerComprehensive recycling policyOrganic foodChange of towels (on request)Change of bed sheets (on request)Bulk dispenser for toiletriesBreakfast available (surcharge)Playground on sitePool sun loungersPool umbrellasPorter/bellhopBiodegradable/compostable stirrersRacquetball/squash on siteRecyclingBilliards or pool tableReusable cups onlyReusable tableware onlySafe-deposit box at front deskShopping on siteSmoke-free propertySnack bar/deliBanquet hallATM/bankingAt least 80% of all lighting comes from LEDsSupervised childcare/activitiesSustainability/community reinvestment (10% revenue or more)Annual carbon offsetsTennis lessons on siteAccess to nearby outdoor poolTours/ticket assistanceValet for wheelchair-equipped vehicleVegan menu options availableVegetable gardenVegetarian breakfast availableVegetarian menu options availableWater dispenserWater-efficient showers onlyWell-lit path to entranceWheelchair-accessible on-site restaurantWheelchair accessible parkingWheelchair-accessible public washroomWheelchair-accessible spaWheelchair-accessible van parkingFree valet parkingFree wired internetFull-service spaGift shops or newsstandGolfing on siteFree self parkingFree newspapers in lobbyHealth clubHealth or beauty spa nearbyHousekeeping on requestHumane animal treatmentWheelchair accessible

Nearby & map

DiningSights

Jamavar

Indian · ★ Michelin

$$$

London, Doha, and now, Dubai’s Opera district becomes the latest home to this Indian restaurant that takes its name from the intricate Kashmir shawls worn in the 16th century. Grand chandeliers and a plush cocktail bar underline the interior’s opulent design, while prime ingredients play a big part across the menu. The spices are perfectly balanced and harmonious, with some noteworthy signatures, such as Bhatti Ka Octopus and Sindhi Methi Gosht (aka goat curry), reflecting the kitchen’s craft. If you’re headed to a show at the Dubai Opera, this place offers a set lunch menu as a pre-theatre op

916m

Jun's

Asian, American

$$$

Chef and restaurateur Kelvin Cheung’s larger-than-life personality has found the perfect outlet here in Downtown Dubai. His Chinese heritage, Canadian/American upbringing and international peregrinations all inform his cuisine. Rainbow heirloom carrots; scallops and corn; and char siu short ribs – these are just some of the dishes that are busting with flavour and will have you licking your lips for long after. It’s contagiously fun.

1.4km

moonrise

Creative · ★ Michelin

$$$$

Home-grown – and largely self-taught– Solemann Haddad tells the story and the inspiration behind each of the cleverly conceived and carefully constructed dishes on his highly original ‘surprise’ menu. He was one of the first to bring alive the top quality Middle Eastern ingredients and flavours through the clever use of Japanese notes and techniques. Perched on the roof of a smart residential building, there are two sittings for dinner at the 15-seater counter; do try to arrive on time as everyone is served together.

1.9km

Manāo

Thai contemporary · ★ Michelin

$$$$

Helmed by Abhiraj Khatwani in conjuction with Mohamad Orfali, this Thai restaurant is the Dubai-born chef’s ode to the cuisine closest to his heart. The place, meaning ‘lime’ in Thai, serves an 11-course tasting menu comprised of Thai classics with a twist. The dishes stay true to their roots, offering vibrant, fresh, highly authentic mouth-watering Thai flavours with wonderful balance to the spicing. The experience is perfectly paired with five non-alcoholic drinks, created and made in-house. Expect engaging, smooth service with a lively soundtrack throughout.

2.4km

Orfali Bros

Contemporary, Middle Eastern · ★ Michelin

$$$$

Three Syrian brothers own and run this deservedly popular restaurant: a light and airy space dominated by a striking, two-storey open kitchen. Original, playful small plates are Mediterranean at their core but display global influences. The cooking seamlessly delivers bold, complex and balanced flavours, as well as lovely contrasts of texture. The tasting menu includes classics from their previous menus such as the ‘ooh la la foie gras’ and their ‘corn bomb’, as well as new dishes such as their sea bream and ‘maftoul’ (Palestinian couscous). For the full experience, go for the non-alcoholic pa

2.5km

11 Woodfire

Modern Cuisine · ★ Michelin

$$$

Industrial styling, intimate lighting and a laid-back feel are the hallmarks of this striking modern villa conversion in the residential suburb of Jumeirah – along with the huge open kitchen and grill which gives the restaurant its name. The variety and excellent quality of global ingredients are grilled to perfection over oak, hickory or hay, each of which impart their own distinctive flavour. The talented kitchen has the know-how to keep things simple, enhancing the skilfully cooked dishes subtly with well-judged seasoning.

3.1km

La Dame de Pic Dubai

Modern French · ★ Michelin

$$$$

Internationally renowned chef Anne-Sophie Pic made her culinary debut in Dubai with this restaurant on the 25th floor of the One&Only One Za’abeel hotel. Located in the cantilever known as The Link, the large space comes with soft tones and features a bar topped with a white marble counter at the front and an open kitchen at the back. The restaurant offers set menu options along with an a la carte menu, with dishes such as Les Berlingots ASP© with 20 months aged Comté, mushroom and coffee consommé, Wagyu beef with seaweed eggplant, and roasted pear, honey ginger with slivers of Buddha’s hand –

3.1km

Tasca by José Avillez

Portuguese · ★ Michelin

$$$$

On the 6th floor of the chic, beachside Mandarin Oriental Jumeira, is this bustling yet relaxed spot set around an open kitchen, with an infinity pool on its terrace and sea and city views. The attentive service team ensure your dining experience is well-paced and eminently enjoyable. The chef and his team understand the importance of great quality produce and showcase a passion for Portuguese culinary traditions. The resulting vibrant dishes offer Portuguese flavours with a modern edge. The menu offers something for everyone, with plenty of dishes to share; leave room for dessert to taste the

3.1km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.