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Novotel Shanghai Atlantis

★★★★·9.0/ 10Excellent
·Hotels
2000 opened · 2023 renovated· 293 rooms· Check-in 02:00 PM / out 12:00 PM
Comprehensive recycling policyNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesExpress check-outMeeting roomsAll 56 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Services offered by taxi, car hire and shuttle at the hotel ensure effortless exploration of Shanghai. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. Maintain your cleanliness and comfort using a hair dryer, toiletries, bathrobes and towels available in select guest restrooms. Each morning at Novotel Shanghai Atlantis, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Indulge in the numerous pursuits available at Novotel Shanghai Atlantis. Treat and spoil yourself by taking a trip to spa. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 324 guest reviews · multi-source · as of 2026-07-09

Guests praise the 50th-floor revolving restaurant, city views, and staff hospitality. Criticisms focus on aging facilities, inconsistent housekeeping, AC issues, limited sockets, and distance from the metro.

Dimension scores · cross-source

Surroundings9.2
Service9.0
Cleanliness9.0
Facilities8.9
Value8.4
Location7.9
Rooms7.8
PraisedHigh cost-performance · Excellent high-floor views · Convenient ground-floor shopping/dining · Enthusiastic staff service
ComplaintsFar from tourist spots · Aging facilities · Mediocre breakfast quality · Minor bathroom issues

KEYSuitable for those valuing views, breakfast, and service. Expect older facilities; verify room orientation and AC condition.

FAQ · grounded in hotel data & reviews

diningHow is the breakfast? Is it worth trying?
Guests highly praise the abundant breakfast and city views at the 50th-floor revolving restaurant. It is a key highlight despite the surcharge.
serviceWhat is the service level like? Are there recommended staff?
Service scores 9.0. Guests specifically commend staff like Andy Chu and Tom for their enthusiastic, personalized service, contributing to a 99% recommendation rate.
locationIs the location convenient? How far is the metro station?
Centrally located near landmarks, but some guests note a walk to the metro without direct access. Allow time for walking or use concierge services.
roomAre there any notable downsides to the room facilities?
Main concerns include aging facilities, occasional AC issues, and limited/hard-to-reach power outlets. Bringing adapters or extension cords is advised.
familyIs this hotel suitable for family trips?
While families praised spacious rooms and views, the policy states 'Children not allowed'. Please verify eligibility before booking to avoid issues.
businessIs it convenient for business travelers?
Offers business centers, meeting rooms, and free WiFi. However, aging facilities and limited sockets may impact work efficiency for some business guests.
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