Guest scores & sentiment

From 280 guest reviews · multi-source · as of 2026-07-11

Guests praise the prime location, spotless cleanliness, and hosts' hospitality. Breakfast is highly rated. Complaints focus on lift restrictions, lack of greeting upon entry, and steps being difficult for those with mobility issues.

Dimension scores · cross-source

Wi-Fi10.0

Location10.0

Value9.9

Service9.9

Surroundings9.8

Cleanliness9.7

Rooms9.3

Facilities9.2

＋ PraisedExcellent location · Delicious and generous breakfast · Friendly and helpful hosts · Clean and comfortable rooms

－ ComplaintsDifficult parking · Lift unavailable after 10:30 PM · Noise issues · Occasional hygiene issues

KEYSuitable for those valuing location/service. Those with mobility issues should note steps and potential evening lift closures.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Double Room

1 × Double bed16 ㎡up to 2

The double room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

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Standard Double Room

1 × Double bed16 ㎡up to 2

This standard double room has an electric kettle and seating.

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Standard Twin Room

2 × Twin bed16 ㎡up to 2

This standard twin room has an electric kettle and seating.

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Facilities · 31

All facilities & services listed by the hotel (aggregated across sources).

Lift / ElevatorAllergy-free roomAdult onlyOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessCCTV outside propertyProcess in place to check health of guestsFace masks for guests available24-hour securityDelivered food - securely coveredInternet accessTelevision in common areasFree wired internetNon-smoking roomsNon-smoking throughout

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Nearby & map

DiningSights

1

The Jackdaw

Modern British

££££

Jackdaw is the name given to a person born within the walls of Conwy, making this an aptly named restaurant in the town centre. It’s a snug, intimate place nestled on the first floor of a characterful building that was once a cinema. The modern tasting menu has a distinctly playful edge, backed up by well-judged flavour combinations; Welsh pride and hyper-seasonality also play a part, exemplified by a dessert built around the Afal Enlli apple. Service is warm and the wines are listed by how far away from Conwy they were produced, as the jackdaw flies.

5.0km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.