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HAKONE Setsugetsuka

★★★·8.7/ 10Recommended
·Ryokans
📍1300-34 Gora, Hakone, Kanagawa, 250-0408 · Hakone ↗
📞0465-63-3001
24-hour front deskGardenLuggage storageFree WiFiElevatorParking (limited spaces)All 11 facilities +
Review
Official

Located in front of Gora Station commanding a view of Hakone mountains. It has 158 guest rooms and every room is equipped with a private open air bath. Choice of dinner menu: Japanese course menu or Sushi & Tempura

04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests highly praise the prime location next to Gora Station, authentic ryokan atmosphere, exceptional private and public onsen, generous traditional meals, and friendly staff. Main drawbacks include dated facilities needing renovation, Japanese-style dining that may not suit all palates, occasional onsen waiting times, and limited English communication for some international guests.

Dimension scores · cross-source

Surroundings9.4
Location9.2
Wi-Fi9.1
Service9.0
Cleanliness9.0
Rooms8.9
Facilities8.8
Value7.9
＋ PraisedExcellent location near Gora Station · Spacious and comfortable rooms · Unique and relaxing open-air baths · Generally praised dining service
－ ComplaintsSome facilities are aged/worn · Private onsens require waiting/no reservation · Safety hazards in some facilities · Food quality/taste varies

KEYIdeal for travelers seeking an authentic onsen ryokan experience with excellent station access. Guests sensitive to aging facilities or preferring Western dining should manage expectations beforehand.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transport?＋
Yes, excellent location. Guests rate it 9.2/10, praising its proximity to Gora Station for easy transport.
facilityWhat onsen facilities are available? Is there a wait?＋
Offers private and public onsens with high praise. However, limited private baths without reservations may cause waits during peak times.
diningHow is the dining? Is it suitable for non-Japanese food lovers?＋
Meals are generous and traditional Japanese. However, the style may not suit all palates, and breakfast options can be limited.
roomAre the rooms spacious? What special features do they have?＋
Rooms are spacious and comfortable (8.9/10). Features include tatami areas, fireplaces, TVs, and some have open-air baths.
serviceHow is the staff service? Is English communication easy?＋
Staff are friendly and welcoming (Service score 9.0). However, some international guests note limited English support.
pros_consWhat are the main pros and cons of staying here?＋
Pros: Great location, excellent onsens, generous meals, friendly staff. Cons: Facilities are somewhat dated, and some cleaning details need improvement.
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