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Residence Inn Jackson

★★★·8.6/ 10Recommended
RResidence Inn by Marriott·Marriott Bonvoy·Hotels
Express check-outFireplace in lobbyFree breakfast24-hour front deskLuggage storageExpress check-in/check-outAll 42 facilities +
Review
Official

Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills. Grab a bite from the grocery/convenience store serving guests of Residence Inn Jackson. A complimentary full breakfast is served daily from 6:00 AM to 8:00 AM. Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite. Make yourself at home in one of the 96 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls. Distances are displayed to the nearest 0. 1 mile and kilometer. West Tennessee Healthcare Sportsplex - 5.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

Earned with 25 to 49 qualifying nights annually.
04

Guest scores & sentiment

From 74 guest reviews · multi-source · as of 2026-07-24

Guests praise the convenient location, friendly staff, and comfortable breakfast. Common complaints include poor room cleanliness (sticky floors, dirty carpets), maintenance issues (broken furniture, faulty hot tubs), and occasional booking problems.

Dimension scores · cross-source

Location8.7
Service8.5
Cleanliness8.3
Rooms8.2
Facilities8.1
Value8.0
PraisedGreat location · Comfortable beds · Friendly staff · Accommodating breakfast
ComplaintsPoor room cleanliness details · Poor facility maintenance/worn out · Booking cancellations or billing disputes · Pool/hot tub issues

KEYSuitable for those valuing location and service. Inspect room hygiene and facilities carefully; expect some wear and tear.

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