Name: Francis Palace
Address: Jezerní 15/2, Františkovy Lázně, CZ

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Guest scores & sentiment

From 304 guest reviews · multi-source · as of 2026-07-09

Guests praise the quiet location, spacious clean rooms, excellent spa facilities, and abundant breakfast with high value. Common complaints include occasional unfriendly reception service, slow breakfast replenishment later in the day, difficulty booking weekend treatments, and issues with noise insulation or mattress firmness affecting sleep.

Dimension scores · cross-source

Facilities9.5

Cleanliness9.5

Service9.1

Surroundings9.0

Location8.2

Value8.1

＋ PraisedExcellent location and quiet environment · Spacious, clean, and comfortable rooms · Friendly and attentive service · Delicious food with great value

－ ComplaintsForced shared tables affect privacy · Late breakfast replenishment issues · Limited sauna opening hours · Average soundproofing in rooms

KEYIdeal for budget-conscious spa seekers. Avoid weekends for treatments, choose non-street rooms if noise-sensitive, and confirm breakfast timing needs.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Standard Double Room

1 × Queen bed20 ㎡up to 3

This room is about 82 ft² in size.

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RoomStandard Double Room with Spa Package

Standard Double Room with Spa Package

1 × Queen bed / 2 × Twin bed20 ㎡up to 2

Double room with private bathroom with shower, toilet, TV, hairdryer. Includes 3 treatments per person per weekday - by appointment with the head nurse. please note that the treatments cannot be provided on the day of arrival and the day of departure.

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Single Room with Spa Package

1 × Twin bed18 ㎡up to 1

Single room with private bathroom with shower, toilet, TV, hairdryer. Includes 3 treatments per person per weekday - by appointment with the head nurse.

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RoomSingle Room

Single Room

1 × Twin bed15 ㎡up to 1

Single room with private bathroom with shower, toilet, TV, hairdryer.

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Facilities · 58

All facilities & services listed by the hotel (aggregated across sources).

Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbySwimming poolLift / ElevatorSafety deposit boxHot tub/JacuzziSaunaMassage servicesParkingTerraceCurrency exchangeShared lounge/TV areaHeated poolSteam roomCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsCCTV outside propertyProcess in place to check health of guestsSecurity alarmKey card accessInternet accessJapanese gardenFitness facilities (surcharge)Exercise/lap poolElectric bicycle charging stationConcerts/live showsPool sun loungersSecured parkingSelf parking (surcharge)Bicycle-friendly propertyBeach umbrellasSwimming nearbyTelevision in common areasAccess to nearby outdoor poolAccess to nearby indoor poolFree wired internetFront desk (limited hours)Golfing on siteHealth or beauty spa nearbyHosted evening meal (reserve)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughout

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Nearby & map

Sights

1

Jesenice Reservoir

nature

lake in Cheb, Czech Republic

9.2km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.