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L'Univers Arras by Elema Hotels ex Hôtel de l'Univers Arras

★★★★·8.6/ 10Recommended
·Hotels
📍3&5 Place De La Croix Rouge · Arras ↗
📞+33321713401·Official site ↗
Check-in 03:00 PM / out 11:00 AM
Lift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceAll 42 facilities +
Review
Official

This hotel enjoys a central location in Arras, near the theater and a short walk from restaurants, bars, public transport, and the tourism office. Le Touquet beach and a museum are within a kilometer. Lille Airport is 50 km away, and Paris Charles de Gaulle Airport is 150 km away. Housed in a beautifully restored 16th-century monastery, the hotel blends historic charm with modern comforts. This charming city hotel offers 38 individually decorated rooms overlooking a naturally lit courtyard, providing guests with comfort and a sense of intimacy. Amenities include a 24-hour reception, lift, bar, breakfast room, room and laundry services, and on-site parking. Each room features a private bathroom with a shower and hairdryer, a double bed, direct-dial telephone, satellite/cable TV, internet access, and tea and coffee making facilities. Golf enthusiasts will appreciate the proximity of the Anzin St Aubin golf course, an 8-minute walk away. The hotel's restaurant, Le Clusius, offers a cozy ambiance, high-quality service, and a menu showcasing fresh, local ingredients. Breakfast is served buffet-style, while lunch and dinner offer both set menu and à la carte options.

04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise the central location, secure parking, and charming historic building. Common complaints include outdated facilities (no AC, poor soundproofing), inconsistent breakfast quality/value, rigid parking management, and occasional cleaning lapses.

Dimension scores · cross-source

Cleanliness10.0
Location9.0
Facilities8.7
Rooms8.0
Value7.0
Service7.0
＋ PraisedExcellent central location · Comfortable and clean bedding · Generous breakfast selection · Charming historic atmosphere
－ ComplaintsPoor soundproofing in old building · Chaotic parking reservation and access · Some rooms are dated or compact · Inadequate night service and English support

KEYSuitable for those valuing location and history. Book parking early; consider alternatives if sensitive to noise or seeking modern amenities.

FAQ · grounded in hotel data & reviews

locationHow is the location and transport?＋
Located in central Arras, just 500 meters from the train station near landmarks like the Beffroi. The location score is 9.0, praised for its convenience.
policyWhat are the check-in and check-out times?＋
Check-in is at 16:00 and check-out at 11:00. Please note the front desk operates limited hours, so contact the hotel in advance to confirm availability.
roomWhat are the room facilities and soundproofing like?＋
Rooms feature en-suite bathrooms, TVs, and free wired internet with comfortable bedding (room score 8.0). However, some guests note older buildings may lack AC or have poor soundproofing, so request a quiet room if needed.
diningWhat dining options are available? How is breakfast?＋
The hotel offers a gourmet restaurant with local dishes and kid meals. Breakfast experiences vary; while some enjoy it, others note occasional chaos or mixed value, so dining off-peak is recommended.
familyIs this hotel suitable for families with children?＋
Yes, children are welcome with kid meals and outdoor play equipment. While generally family-friendly, some rooms are compact or have odors, so specify needs when booking.
facilityDoes the hotel provide parking? Is management strict?＋
The hotel has a secure internal parking lot with self-parking options. Guests note strict management, so review parking rules in advance and allow extra time.
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