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Mercure Amsterdam City Hotel

★★★★·8.7/ 10Recommended
·Hotels
368 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Family roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 59 facilities +
Review
Official

Mercure Hotel Amsterdam City offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Amsterdam. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Mercure Hotel Amsterdam City, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Mercure Hotel Amsterdam City is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker and mini bar at your disposal. Mercure Hotel Amsterdam City offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Throughout the day and evening, grab a bite to eat from hotel's self-service vending machines whenever you please. Mercure Hotel Amsterdam City provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by solarium, steam room, spa and sauna to rejuvenate your senses. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 493 guest reviews · multi-source · as of 2026-07-05

Guests praise spacious, clean rooms, excellent breakfast, and friendly staff. Main complaints involve the remote location requiring a 10-15 min walk to the metro, inconsistent housekeeping, and occasional equipment failures.

Dimension scores · cross-source

Cleanliness8.8
Service8.3
Facilities8.3
Surroundings8.0
Rooms7.8
Value7.7
Location7.0
+ PraisedFriendly and helpful staff · Clean and comfortable rooms · Great breakfast selection · Convenient 24-hour shop
- ComplaintsRemote location, poor transit access · Broken facilities or poor maintenance · Expensive restaurant and bar · Disappointing gym equipment

KEYSuitable for drivers or those comfortable with public transit. Check facilities upon arrival and verify early check-in policies.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How far is it from the city center or metro?+
The location is somewhat remote, requiring a 10-15 minute walk to the metro. While dining options nearby are limited, the hotel offers tour desk and public transport ticket services to help you explore Amsterdam.
diningHow is the breakfast? Is there a restaurant on-site?+
Breakfast is highly praised for its variety and taste. The hotel features the FLOOR restaurant and lounge for stylish dining, along with an on-site coffee shop for daily needs.
familyIs this hotel suitable for families with children? What family-friendly facilities are available?+
Highly suitable for families. Children are allowed, with family rooms, kid meals, and sofa beds available. Rooms are spacious and modern, though some guests note issues with soundproofing and cleaning details.
businessIs this hotel suitable for business travel? How are the Wi-Fi and service?+
Service is generally warm and professional with clean rooms and high-quality breakfast. However, some business guests report weak Wi-Fi signals and the remote location makes accessing city amenities less convenient.
roomAre the rooms spacious? Are the facilities new?+
Rooms are generally spacious and modern, equipped with free WiFi and coffee makers. Some types include microwaves and fridges. However, some guests have reported occasional equipment failures or cleaning oversights.
facilityWhat leisure and relaxation facilities does the hotel offer?+
Offers sauna, Turkish steam bath, fitness facilities (surcharge), and a terrace. The hotel prioritizes hygiene with room disinfection between stays and provides accessible facilities for relaxation.
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