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JB Palace Hotel

★★★·8.3/ 10Recommended
·Hotels
📍Av. Dr. João Beraldo, 460 · Pouso Alegre ↗
Meeting roomsFree breakfast24-hour front deskLuggage storageFree WiFiFree breakfastAll 16 facilities +
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-14

Guests praise the central location, spacious clean rooms, excellent breakfast, and friendly staff. Main complaints involve aging facilities: poor AC performance, uncomfortable bedding (old pillows, rough sheets), bathroom mold/leaks, and tight parking.

Dimension scores · cross-source

Location9.2
Service9.0
Cleanliness8.8
Wi-Fi8.6
Rooms8.5
Facilities8.4
Value8.0
＋ PraisedExcellent location · Delicious breakfast · Friendly and professional staff · Spacious and clean rooms
－ ComplaintsPoor AC performance · Uncomfortable bedding · Bathroom maintenance issues · Noise insulation issues

KEYSuitable for those valuing location, breakfast, and service. Check AC and bedding quality beforehand; drivers should note limited parking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What are the nearby attractions?＋
The hotel enjoys a convenient central location (score 9.2). Nearby attractions include Bom Jesus Cathedral and Jose Bento Park, easily accessible on foot.
diningWhat is included in breakfast? How is the quality?＋
Complimentary continental breakfast is provided and generally praised (value score 8.0). However, some guests noted improvements needed in pastry taste and toiletries.
roomWhat are the room amenities? Is the AC effective?＋
Rooms feature AC, minibars, flat-screen TVs, and free WiFi (score 8.6). Some guests reported poor AC performance or difficult temperature control, so verify upon check-in.
serviceHow is the service attitude at the hotel?＋
Staff service is highly rated (score 9.0). The 24-hour front desk offers dry cleaning, luggage storage, and free newspapers, providing professional and friendly assistance.
facilityAre there gym or parking facilities?＋
A 24-hour fitness center (score 8.4) and free self-parking are available. However, some guests noted that parking spaces can be tight, requiring careful driving.
policyWhat are the check-in/out times? Are pets allowed?＋
Check-in is at 14:00 and check-out at 12:00. Pets are allowed, but children are not accommodated.
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