FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

Novotel Balikpapan

★★★★★·8.7/ 10Recommended
NNovotel·ALL - Accor Live Limitless·Hotels
📍Jl. Brigjen Ery Suparjan No. 2 · Balikpapan ↗
📞+62542746180
2006 opened· 198 rooms· Check-in 03:00 PM / out 12:15 PM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 86 facilities +
Review
Official

'This family-friendly city hotel enjoys a prime setting close to the shopping and entertainment district in Balikpapan. Business and leisure guests alike will appreciate the hotel's strategic location which is a mere 15 minutes' drive from the airport. Guests are invited into the spacious, elegantly-designed lobby where they will be met by the utmost in warm hospitality, attention and care. The luxurious guest rooms are spacious and bright offering the ultimate in comfort and convenience. While business guests will appreciate the array of well-equipped meeting and conference rooms and state-of-the-art facilities. Guests looking for a more relaxed experience will be impressed by the hotel's exceptional amenities, including a Spa, sauna and pool. The hotel also provides a restaurant where guests can relax and unwind in elegant surroundings and sample the delights the menu has to offer. '

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the exceptional staff service, spacious clean rooms, delicious breakfast, and strategic location with pool views. Common complaints include aging facilities, dirty carpets, inconsistent hot water, pool cleanliness issues, and limited power outlets.

Dimension scores · cross-source

Location8.6
Facilities8.4
Surroundings8.4
Service8.3
Cleanliness8.3
Value8.2
Rooms7.9
＋ PraisedProfessional and friendly service · Excellent and diverse breakfast · Strategic location · Spacious and clean rooms
－ ComplaintsAging facilities needing maintenance · Slow repair of hot water issues · Lack of international power outlets · Occasional service lapses

KEYIdeal for families and business travelers valuing service. Check room condition if sensitive to aging facilities, hot water, or outlet types.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and convenience?＋
The hotel enjoys a strategic and convenient location, highly praised by business and family guests for easy access to surroundings.
diningIs the breakfast and dining selection rich?＋
Breakfast is rich, delicious, and features local specialties. The hotel offers Mediterranean, Asian, and Indonesian cuisine, plus a bar for snacks.
serviceWhat is the level of service at the hotel?＋
Service scores 8.3, with guests praising the professional and enthusiastic front desk and DMs. Overall staff performance is highly recognized.
roomWhat are the room conditions and their pros and cons?＋
Rooms are spacious and clean with modern amenities. However, some guests note aging facilities, carpet stains, inconsistent hot water, and limited outlet types.
facilityWhat leisure and fitness facilities are available?＋
Facilities include an outdoor pool, fitness center, spa, tennis courts, and billiards. Families particularly appreciate the well-equipped children's pool.
familyIs this hotel suitable for families with children?＋
Highly suitable. Family guests rate the location, spacious rooms, and friendly service very high. The rich breakfast and children's pool are major highlights.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →