Charm Inn Sintra
·Guest houses
Express check-outFree breakfastExpress check-in/check-outFree WiFiStreet parkingFree buffet breakfastAll 11 facilities +
04
Guest scores & sentiment
From 113 guest reviews · multi-source · as of 2026-07-19
Guests praise the charming old building, cleanliness, comfortable beds, and excellent breakfast. However, frequent complaints cite the lack of a front desk requiring long wait times for check-in, musty smells, poor soundproofing, and difficult parking.
Dimension scores · cross-source
Location8.4
Cleanliness8.4
Wi-Fi8.2
Rooms8.2
Service8.2
Facilities7.9
Value7.7
Surroundings7.6
＋ PraisedGenerous and fresh breakfast · Friendly and helpful staff · Charming character and elegant décor · Comfortable and clean pool area
－ ComplaintsUnmanned reception and long check-in waits · Poor soundproofing and street/floor noise · Outdated rooms and insufficient maintenance · Dampness and musty odors
KEYSuitable for those who enjoy rustic charm and self-check-in. Call ahead for arrival. Not ideal for those needing immediate reception service or guaranteed parking.
FAQ · grounded in hotel data & reviews
locationIs the hotel location convenient and how is the surrounding transport?＋
The location scores 8.4 and sits in central Sintra near hiking and biking trails. Street parking is available, though spaces can be tight according to guest reviews.
diningIs breakfast free, and what are the serving hours and options?＋
A complimentary buffet breakfast is served daily from 8:00 to 10:30 AM. Guests frequently praise its quality, aligning with high cleanliness and environment scores of 8.4.
familyAre children allowed, and is this hotel suitable for family trips?＋
The hotel policy does not allow children. While a few family guests noted the charming atmosphere and spacious rooms, steep slopes, parking difficulties, and cold winter rooms make it less ideal for families.
roomWhat are the room amenities, and are there issues with soundproofing or odors?＋
The eight rooms feature flat-screen TVs, free WiFi, and daily housekeeping. However, some guests report thin soundproofing, street noise, and dampness in certain rooms, so request a quiet unit in advance.
serviceWhat are the front desk hours, and do guests need to wait for check-in?＋
Check-in is at 15:30 and check-out at 12:00. The front desk offers limited-hour express service, but guests should call ahead due to frequent reports of long wait times without a permanent receptionist.
facilityWhat leisure facilities are available, and is there a pool?＋
An outdoor pool surrounded by scenic landscapes is available, reflected in a 7.9 facility score. The property also offers free WiFi, nearby trail access, and a smoke-free environment for relaxation.
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Room types · 6
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
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Facilities · 11
All facilities & services listed by the hotel (aggregated across sources).
Express check-outFree breakfastExpress check-in/check-outFree WiFiStreet parkingFree buffet breakfastFree breakfastExpress check-outSmoke-free propertyFront desk (limited hours)Hiking/biking trails nearby
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Nearby & map
DiningSights
1
Midori
Japanese, Creative · ★ Michelin
€€€€
Open since 1992, this Japanese restaurant is one of the country’s oldest. Its connection to Japanese culture is clear, as Midori means “green”, an obvious reference to the fantastic vegetation surrounding the Penha Longa hotel, merging into the lush mountains of the Sintra-Cascais Natural Park. An open kitchen, vinyl-covered walls, a beautiful mural designed by a Portuguese artist, and large windows are the backdrop for a pleasant, cosy atmosphere. The offering of talented Chef Pedro Almeida, here served up daily by the young resident chef Tiago Santo, reveals Portuguese cuisine with a Japanes
3.8km
2
Lab by Sergi Arola
Creative · ★ Michelin
€€€€
The Penha Longa Resort is an exclusive complex, both due to its location in the Sintra-Cascais Natural Park and its luxurious facilities… boasting views of a golf course! The experience at Lab by Sergi Arola, featuring a cocktail bar and an impressive glass-walled wine cellar, begins with a variety of appetisers or tapas laid out on a large table shaped like Portugal, taking us on a tour of the country’s flavours (usually explained in detail by the chef himself). In its modern dining room, boasting an incredible view over the greens, celebrated Spanish chef Sergi Arola presents, via his menus
3.8km
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2
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.