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Masuria Hotel & SPA

★★★★·8.3/ 10Recommended
·Hotels
ClubhouseNightclubHealth or beauty spa nearbySwimming poolFamily roomsBBQ facilitiesAll 101 facilities +
Review
04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-13

Guests praise the lakeside location, cleanliness, friendly staff, and dining. Common complaints include aging facilities (dirty walls/carpet), broken amenities (pool, bowling), lack of AC/elevator, and service oversights.

Dimension scores · cross-source

Location8.8
Service8.4
Cleanliness8.2
Surroundings8.0
Facilities7.8
Value7.6
PraisedBeautiful lakeside location · Rich children's facilities · Enthusiastic staff service · Good food taste
ComplaintsOutdated room facilities · Poor soundproofing · Broken equipment · High food/drink prices

KEYSuitable for nature-seeking families/couples. Manage expectations on hardware age; verify amenities and promises upon booking.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and environment?
The hotel boasts a beautiful lakeside location near a nature reserve with high scores (8.8) for its serene environment.
diningHow is the dining at the hotel?
Guests praise the tasty and varied food, though some note higher prices. A restaurant and room service are available.
familyIs this hotel suitable for families? What kids' facilities are there?
Highly recommended for families with kids' outdoor play equipment, kid meals, and animators. Note that soundproofing may be an issue.
facilityWhat leisure and fitness facilities does the hotel offer?
Offers extensive facilities including a spa, gym, sauna, heated pool, bowling, billiards, and karaoke. Facility score is 7.8.
pros_consWhat is the overall guest review? What are the main pros and cons?
99% recommendation rate with a 7.8 score. Pros: lakeside view, friendly staff, good food. Cons: aging facilities, broken equipment, no AC/elevator.
serviceHow is the service attitude at the hotel?
Service scores 8.4/10. Staff are praised for being friendly and helpful, though some report occasional service oversights.
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