Name: Aljanna House
Address: Calle 26 s/n Entre Avenida 19 y 17, Bacalar, MX

04

Guest scores & sentiment

From 178 guest reviews · multi-source · as of 2026-07-18

Guests praise spacious, clean rooms and helpful hosts. Common complaints include minimal breakfast, low shower pressure, maintenance issues, and distance from attractions.

Dimension scores · cross-source

Value9.6

Location9.6

Service9.0

Facilities8.0

Cleanliness8.0

Surroundings8.0

＋ PraisedFriendly, helpful host with good English · Spacious, clean rooms with comfortable beds · Well-equipped with AC and fridge · Quiet environment with pleasant patio

－ ComplaintsInconsistent communication and restrictive rules · Basic breakfast with limited variety or kids options · Maintenance issues (towels, hot water, paint) · Distant from attractions; unsafe to walk at night

KEYSuitable for budget travelers valuing host advice. Accept simple breakfast, low water pressure, and walking distance.

No checkout or paid ranking here — commission never drives content.

Book on FlyerTrip →

R

Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Studio with Terrace

2 × Double bed45 ㎡up to 4

This suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. Featuring a terrace with garden views, this suite also offers air conditioning and a flat-screen TV with cable channels. The unit offers 2 beds.

Rates / book on FlyerTrip →

Deluxe Studio

2 × Double bed32 ㎡up to 4

The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a bath. Boasting a patio, this suite also offers a mini-bar, a wardrobe and a flat-screen TV with cable channels. The unit has 2 beds.

Rates / book on FlyerTrip →

F

Facilities · 51

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableGuest education on local ecosystems and cultureAir conditioningFamily roomsLuggage storagePacked lunchesParkingTerraceShuttle service (additional charge)Concierge serviceGrocery deliveriesOutdoor furnitureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningKey accessCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsFace masks for guests available24-hour securityThermometers for guests provided by propertyInternet accessJapanese gardenNo accessible shuttleNo accessible train station shuttleOffsite parking discounted rates availablePrivate picnicsBicycle-friendly propertySnorkeling on siteAirport transportation - pickup (surcharge)Television in common areasAirport transportation - drop-off (surcharge)Accessible train station shuttleAccessible shuttleFree wired internetGuest education on local ecosystems and cultureHousekeeping on requestNon-smoking roomsTour desk