Name: Family Hotel Diana
Address: 15 Zahari Zograf Str., Sofia, BG

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise the warm, family-like hospitality and scenic mountain views. Rooms are spacious and food is delicious. Complaints focus on remote location, missing amenities like a proper pool, and occasional hygiene issues.

Dimension scores · cross-source

Cleanliness9.4

Value9.3

Service9.3

Rooms9.2

Surroundings9.2

Location9.1

Facilities8.6

＋ PraisedWarm and hospitable hosts · Beautiful natural scenery · Homely and cozy atmosphere · Clean and comfortable rooms

－ ComplaintsMissing or basic amenities · Food quality issues · Poor service experience · Perceived as too commercial

KEYIdeal for nature lovers seeking tranquility and cultural interaction. Note the remote location and potential amenity gaps.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Apartment with Balcony

1 × Sofa bed50 ㎡up to 5

Air-conditioned apartment with a seating area and a terrace. There is also a fully equipped kitchenette, flat-screen cable TV, free WiFi and a private bathroom with a shower and free toiletries. Please note that extra beds are not available in this room type.

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Suite

1 × Sofa bed / 1 × Queen bed35 ㎡up to 4

Air-conditioned suite with a seating area and private terrace. There is also a flat-screen cable TV, free WiFi, a fridge and a private bathroom with a shower and free toiletries. Please note that extra beds are not available in this room type.

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Double or Twin Room

1 × Queen bed / 2 × Twin bed15 ㎡up to 2

Air-conditioned rooms with a flat-screen cable TV, free WiFi, a fridge and a private bathroom with a shower and free toiletries.

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Double or Twin Room with Mountain View

2 × Twin bed / 1 × Futon Mat15 ㎡up to 3

This air-conditioned twin/double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds and 1 futon.

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Facilities · 27

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsLuggage storageIroning serviceParkingTerraceStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasSanitized tableware & silverwareGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedPhysical distancing in dining areasFood delivered to guest roomThermometers for guests provided by propertyInternet accessJapanese gardenOffsite parking discounted rates availableSelf parking (surcharge)Free wired internetFront desk (limited hours)Non-smoking roomsRestaurantRoom service

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Nearby & map

DiningSights

1

Sense

Restaurant

Bakery

1.0km

2

Restaurant Jasmin

Restaurant

1.3km

3

MetCake

Restaurant

Café

1.3km

4

Saffron Indian Restaurant

Restaurant

Indian

3.1km

5

McDonald's

burger

Fast food

3.3km

6

Burrata Italiana

Restaurant

Italian

3.3km

7

Umbrella Bar

Restaurant

Bar

3.6km

8

Bamboo Urban

Restaurant

Bar

3.8km

1

2

3

4

5

6

7

8

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.