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Pousada Itararé

★★★
·Inns
📍Rua Montecaseros, 237 · Petrópolis ↗
24-hour front deskFree WiFiSmoke-free propertyFree self parkingWheelchair accessible
Review
04

Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the convenient location, friendly and attentive staff, and basic cleanliness, noting good value for money. The most frequent complaints involve breakfast not being included with limited options, bathroom issues such as low water pressure and odors, lack of minibars in some rooms, and unstable Wi-Fi. Overall, the stay is positive, though facility details need improvement.

Dimension scores · cross-source

Service8.8
Location8.4
Rooms8.0
Cleanliness8.0
Value7.9
Facilities7.6
Wi-Fi7.0
＋ PraisedExcellent location · Friendly and professional staff · Comfortable beds and good value · Friendly and helpful staff
－ ComplaintsBreakfast not included and poor nearby dining · Weak or unstable Wi-Fi · Noisy or malfunctioning AC · Low shower water pressure

KEYSuitable for travelers prioritizing location and service. Guests sensitive to bathroom conditions, Wi-Fi reliability, or needing in-room fridges should manage expectations.

FAQ · grounded in hotel data & reviews

locationHow is the location and what are nearby attractions?＋
Located in the historic center, it is within walking distance of landmarks like Bohemia Brewery and Crystal Palace.
serviceWhat is the staff service like?＋
Guests consistently praise the friendly and attentive staff, scoring 8.8/10 in service dimensions.
diningIs breakfast included and are there many options?＋
Breakfast is generally not included with limited options, which is a frequent complaint among guests.
roomWhat are the pros and cons of the rooms?＋
Pros include comfortable beds and cleanliness. Cons involve unstable Wi-Fi, low shower pressure, odors, and noisy AC units.
coupleIs this hotel suitable for couples?＋
Yes, popular with couples (32 reviews) for its location and value, though some rooms lack windows or have older facilities.
policyWhat are the check-in and check-out times?＋
Check-in is at 14:00 and check-out is at 13:00. The 24-hour front desk is available for assistance.
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