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Kensington Hotel Pyeongchang

★★★★★·8.8/ 10Recommended
·Hotels
1997 opened · 2019 renovated· 306 rooms· Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Air conditioningSwimming poolFamily roomsAll 87 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service, express check-in or check-out, luggage storage and safety deposit boxes provided by the front desk services. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Kensington Hotel PyeongChang. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Kensington Hotel PyeongChang, guests can choose from a variety of room configurations, some of which feature separate living room and balcony or terrace. For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea. Kensington Hotel PyeongChang offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Each morning at Kensington Hotel PyeongChang, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Snack vending machines operate around the clock, providing you with easy access to treats regardless of the hour. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its BBQ facilities. Indulge in the numerous pursuits available at Kensington Hotel PyeongChang. Treat and spoil yourself by taking a trip to hot tub. Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 697 guest reviews · multi-source · as of 2026-07-04

Guests praise the extensive family-friendly facilities, friendly staff, and serene environment. Main complaints include aging room facilities, poor soundproofing in some rooms, and high dining prices with inconsistent breakfast quality.

Dimension scores · cross-source

Service8.6
Facilities8.3
Value8.1
Location8.0
Cleanliness8.0
Surroundings8.0
Rooms7.0
PraisedBeautiful gardens and environment · Enthusiastic and friendly staff · Rich children's facilities · Good value for money
ComplaintsAging facilities · Inadequate room cleanliness · Unstable breakfast quality · Noise issues present

KEYIdeal for families with kids. Expect older facilities; budget for dining and check heating/dryness in winter.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located near Odaesan National Park with fresh air, ideal for hikers. A free shuttle serves Jinbu Bus Terminal, though nearby dining options are limited.
familyIs this hotel suitable for families? What kid-friendly facilities are available?
Highly recommended. Features kids' outdoor play equipment, free playgrounds, animal farm interactions, and pools. Note that busy periods with many families may cause noise.
diningWhat about the breakfast and dining options?
Buffet breakfast offers diverse options but quality varies, and some find it pricey. The restaurant provides various dining choices, including an on-site coffee shop.
roomHow are the room facilities? Any recommended room types?
Facilities show signs of aging, with issues like poor soundproofing and AC control in some rooms. Try the 'Deluxe Korean Ondol Room' for tradition or 'Mountain View Family Twin' for views. Request higher floors to reduce noise.
serviceHow is the level of service?
Staff are praised for being warm and friendly. With a service score of 8.6, they offer 24-hour front desk, concierge, and express check-in/out services effectively.
facilityWhat are the main leisure and fitness facilities?
Features heated indoor pools, sauna, fitness center (surcharge), table tennis, and public baths. French gardens and terraces are also available. Pool and sauna hygiene reviews vary, so check status upon arrival.
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