Name: Casa Flores Hotel & Spa
Address: KM 4.5 CARRETERA FEDERAL ATLIXCO - IZUCAR DE MATAMOROS, Atlixco, MX

04

Guest scores & sentiment

From 76 guest reviews · multi-source · as of 2026-07-14

Guests praise the convenient location, natural setting, and friendly staff, making it suitable for families. Major complaints include poor facility maintenance (dirty pool, no AC), noise from traffic, inconsistent housekeeping, and unreliable Wi-Fi, with some discrepancies between photos and reality.

Dimension scores · cross-source

Location8.8

Cleanliness8.3

Rooms8.1

Facilities7.8

Value7.6

Service7.6

Wi-Fi7.5

＋ PraisedExcellent location · Friendly staff · Natural and quiet environment · High-quality dining

－ ComplaintsPoor facility maintenance · External noise disturbance · Inconsistent cleaning service · Rude front desk service

KEYSuitable for families and drivers valuing location. Avoid if sensitive to noise; expect basic facilities without AC and verify pool status.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 1

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Suite

1 × Double bed(s) / 1 × Large bed(s) (King size)20 ㎡up to 4

Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath or a shower, a hairdryer and slippers. Boasting a terrace with garden views, this family room also features a private entrance and a flat-screen TV. The unit has 2 beds.

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Facilities · 69

All facilities & services listed by the hotel (aggregated across sources).

WiFi availableFree ParkingSwimming pool24-hour front deskHeatingFamily roomsGardenSafety deposit boxFax/photocopyingFacilities for disabled guestsHot tub/JacuzziChildren's playgroundMassage servicesParkingTerraceFree WiFiSpa/wellness centerGolf courseMini golfPrivate parkingOutdoor poolSun terracePrivate check-in/check-outDaily housekeepingAccessible parkingStreet parkingBoard games/puzzlesKid mealsSnack barKid-friendly buffetPublic BathPlunge poolOutdoor furniturePicnic areaWine/champagneSpa/wellness center servicesSpa/wellness center servicesBeauty ServicesManicurePedicureCoffee Shop on siteDesignated smoking areaHair Salon ServicesSun loungers or beach chairsSun umbrellasStaff adhere to local safety protocolsCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedSmoke alarmsShared stationery like menus, pens are removedPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyCCTV in common areas24-hour securityThemed dinner nightsBroadcast Live sport eventsNon-smoking roomsRestaurantRoom serviceTour deskWheelchair accessibleLaundry washed per local authority guidelines

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Nearby & map

DiningSights

1

Vica

Mexican, Contemporary · Bib

$$

Vica could stand on its charm alone. Nestled within a 16th-century building in Atlixco, the open-air dining room affords views of the historic property and verdant garden, but this isn't just a pretty place to pull up a chair. Chef Francisco Vigorito prepares a tasting menu that highlights the valley, rotating with the seasons to spotlight the best products. The meal begins with bites such as squash tucked with a poblano chile puree and garnished with cilantro flowers. Grilled cheese topped with guava and tomatillo might be next, followed by rabbit barbacoa with a turmeric and rosemary sauce.

2.3km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.