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The Carlyon Bay Hotel and Spa

Name: The Carlyon Bay Hotel and Spa
Address: Sea Road, St Austell, GB

★★★★·9.0/ 10Excellent

·Hotels

📍Sea Road · St Austell ↗

Check-in 03:00 PM / out 11:00 AM

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsAll 87 facilities +

Review

Guest scores & sentiment

From 296 guest reviews · multi-source · as of 2026-07-10

Guests praise the coastal location, comfortable beds, and friendly staff. Spa and pools are popular. Complaints focus on small rooms, noisy AC/ventilation, slow breakfast service, and dated facilities.

Dimension scores · cross-source

Location9.6

Rooms9.0

Service9.0

Facilities9.0

Cleanliness9.0

Surroundings9.0

Value8.5

＋ PraisedExcellent location and views · Friendly and helpful staff · High-quality food and dining · Clean and comfortable environment

－ ComplaintsHigh prices · Poor soundproofing · Dated facilities · Insufficient air conditioning

KEYIdeal for sea-view seekers. Check room size/orientation; noise-sensitive guests should avoid rooms near equipment or entrances.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and view?＋

Located by the sea with panoramic views of St Austell Bay, scoring 9.6 for location. Guests highly praise the stunning sea views and prime position.

diningWhat is the dining and breakfast experience like?＋

Features the award-winning Bay View restaurant for seafood and wine. Breakfast has varied options but some report slow service efficiency.

spaWhat spa and leisure facilities does the hotel offer?＋

Boasts a luxurious spa with an indoor pool, spa bath, sauna, steam room, and beauty services. Facilities score 9.0 and are very popular.

roomHow are the room size and comfort?＋

Rooms are elegantly decorated with comfortable beds and cleanliness (score 9.0). However, some guests note small sizes and issues with noisy AC or poor ventilation.

serviceHow is the staff service attitude and professionalism?＋

Service scores a high 9.0. Guests consistently praise the friendly, warm, and professional attitude of the staff across all departments.

familyIs this hotel suitable for families with children?＋

Children are allowed, with kid meals, outdoor play equipment, and family rooms available. While families appreciate the service, some note small room spaces.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double or Twin Room with Sea View

1 × Double bed / 2 × Twin bed12 ㎡up to 2

Each room includes a flat-screen TV, tea and coffee making facilities, and free bottled water, as well as one round of golf each day on the 18-hole championship golf course. Guests can also enjoy full use of the spa and leisure facilities.

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Double or Twin Room

2 × Twin bed / 1 × Double bed12 ㎡up to 2

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Double or Twin Room with Sea View

2 × Twin bed / 1 × Double bed12 ㎡up to 2

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Superior Double or Twin Room

1 × Queen bed12 ㎡up to 2

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Small Double Room

1 × Double bed11 ㎡up to 2

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Single Room

1 × Twin bed10 ㎡up to 1

Each room includes free Wi-Fi, a flat-screen TV, tea and coffee making facilities, and free bottled water, as well as one round of golf each day on the 18-hole championship golf course. Guests can also enjoy full use of the spa and leisure facilities. Golf on the championship course is now chargeable at a discounted rate of £25 per person

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Single Room with Sea View

1 × Twin bed10 ㎡up to 1

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Facilities · 87

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbySwimming poolFamily roomsLift / ElevatorLuggage storageFax/photocopyingIroning serviceHot tub/JacuzziCar hireSaunaMassage servicesPacked lunchesParkingTerraceShared lounge/TV areaBoard games/puzzlesConcierge serviceKid mealsKids' outdoor play equipmentHeated poolEvening entertainmentOutdoor furnitureFruitsShallow endSpa/wellness center servicesFence around poolSteam roomBeauty ServicesManicurePedicureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredKey card accessBroadcast Live sport eventsInternet accessJapanese gardenFitness facilities (surcharge)Exercise/lap poolElectric bicycle charging stationOffsite parking discounted rates availablePlayground on sitePool sun loungersReception hallSecured parkingSelf parking (surcharge)Beach toysSupervised childcare/activitiesSwimming nearbyTelevision in common areasTennis lessons on siteAccess to nearby outdoor poolAccess to nearby indoor poolVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)Golf cartGolfing on siteFree pool cabanasHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout

The Carlyon Bay Hotel and Spa

Guest scores & sentiment

Room types · 7

Deluxe Double or Twin Room with Sea View

Double or Twin Room

Double or Twin Room with Sea View

Superior Double or Twin Room

Small Double Room

Single Room

Single Room with Sea View

Facilities · 87

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