Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the unbeatable location near the Heavenly Gondola, spacious suite layouts ideal for families, and friendly staff. Complimentary breakfast, pool, and pet-friendly policies are frequent highlights. Main concerns revolve around dated room decor, minor maintenance issues (noisy heaters, sticking cabinets), and added resort/parking fees. Overall, it offers solid value and convenience despite cosmetic wear.

Dimension scores · cross-source

Location9.6

Service8.4

Facilities8.0

Cleanliness8.0

Surroundings8.0

Value8.0

＋ PraisedPrime location, walkable to Heavenly Village · Spacious suites with kitchens suitable for families · Friendly and attentive staff · Abundant included breakfast

－ ComplaintsDated rooms with insufficient maintenance · Occasional cleanliness issues · Booking disputes or hidden fee controversies · Average soundproofing, potential noise

KEYIdeal for families, pet owners, and travelers prioritizing location over luxury. Expect modest amenities, verify extra fees upfront, and report maintenance issues promptly upon arrival.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Two Bedroom Suite

2 × Twin bed / 1 × Extra-large double bed (Super-king size)84 ㎡up to 5

This unit features a living room, a full kitchen, and a dining area.

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Two-Bedroom Townhouse

2 × Twin bed / 1 × Extra-large double bed (Super-king size) / 1 × Sofa bed84 ㎡up to 7

This unit features a living room, a full kitchen, and a dining area.

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Facilities · 12

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableAir conditioningFamily roomsParkingInvoice providedInternet accessOffsite parking discounted rates availableSelf parking (surcharge)Snow sports gearFree wired internetNon-smoking roomsNon-smoking throughout