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Palace Hotel

★★★★
·Hotels
Area shuttle (surcharge)Express check-outMeeting roomsFitness facilitiesLong-term parking (surcharge)24-hour front deskAll 39 facilities +
Review
04

Guest scores & sentiment

From 94 guest reviews · multi-source · as of 2026-07-19

Venice properties excel in location, historic charm, and service. Khajjiar hotels are polarizing: praised for views and hospitality, but criticized for cleanliness issues, power outages, and maintenance.

Dimension scores · cross-source

Location9.7
Service9.6
Rooms9.5
Cleanliness9.5
Facilities9.3
Wi-Fi9.0
Value8.8
PraisedExcellent location/transport · Helpful/welcoming staff · Spacious/cozy rooms · Tasty/varied breakfast
ComplaintsNoise issues/thin walls · Older facilities/minor defects · Filthy/poor service (specific branch) · Poor service/slow response

KEYVenice hotels highly recommended. For Khajjiar, verify specific property status regarding cleanliness and power stability.

FAQ · grounded in hotel data & reviews

locationHow is the location of Palace Hotel? Is it convenient?
Located in the heart of Zagreb near Strossmayer Square, it scores 9.7 for location. It offers an airport shuttle (surcharge) and multilingual staff for travel assistance.
diningWhat are the dining options, especially breakfast?
Breakfast is available at a surcharge and is highly rated for quality and variety. The hotel also features a restaurant, cafe, room service, and a stylish bar/lounge.
businessIs this hotel suitable for business travelers? Are there meeting facilities?
Ideal for business with a business center, conference rooms, and banquet halls. Service scores 9.6, and express check-out is available, though soundproofing is average.
coupleWhat is the experience like for couples staying here?
Couples make up the largest segment (52 reviews), praising the quiet city-center location, spacious rooms, and the historic charm of the 16th-century palace building.
roomHow are the room facilities and cleanliness?
Rooms score 9.5, with many finding them spacious and clean. However, some reviews cite hygiene concerns, outdated facilities, or faults like power outages, so inspect upon arrival.
serviceWhat is the level of service? Is there a concierge?
Service scores 9.6, with friendly, professional, multilingual staff. Concierge assists with travel and weddings. A few families noted lack of night response, so communicate needs early.
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