Name: Hotel Casa de la Luna
Address: Fresno 2, San Juan Teotihuacán, MX

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Guest scores & sentiment

From 75 guest reviews · multi-source · as of 2026-07-23

Guests praise friendly staff, convenient location, and clean rooms. Common complaints include lack of AC in some rooms, aging facilities (broken fridges/small TVs), hygiene issues (odors/cockroaches/broken towels), and limited breakfast variety.

Dimension scores · cross-source

Surroundings8.6

Service8.3

Location8.2

Cleanliness8.1

Rooms7.9

Wi-Fi7.8

Value7.6

Facilities7.5

＋ PraisedConvenient location · Friendly staff · Comfortable/spacious rooms · Has a pool

－ ComplaintsNo AC/equipment faults in some rooms · Hygiene issues (odors/pests) · Outdated facilities/small rooms · Limited breakfast variety/timing

KEYSuitable for those valuing service and location. Confirm AC availability before booking; sensitive to hygiene should be cautious.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Studio

2 × Twin bed / 1 × Queen bed20 ㎡up to 2

This studio features charming rustic-style décor and garden views. It offers a private bathroom and a well-equipped kitchenette with a stove and fridge.

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Deluxe Double Room with Garden View

1 × Queen bed16 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. Guests can make the most of a terrace and a patio. The unit has 1 bed.

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Deluxe Suite

1 × Extra-large double bed (Super-king size)16 ㎡up to 2

The suite offers a private entrance, a mini-bar, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

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Standard Twin Room

2 × Twin bed16 ㎡up to 2

Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room has a sofa, a patio and garden views. The unit has 2 beds.

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Facilities · 85

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableHealth or beauty spa nearbyGuest education on local ecosystems and cultureFamily roomsBBQ facilitiesLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsHot tub/JacuzziSaunaMassage servicesPacked lunchesParkingTerraceCurrency exchangeKaraokePrivate check-in/check-outBoard games/puzzlesShuttle service (additional charge)Concierge serviceEvening entertainmentBaby safety gatesLower bathroom sinkPublic BathEntertainment staffOutdoor furnitureSpa/wellness center servicesSteam roomBeauty ServicesManicurePedicureCoffee Shop on siteStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionals24-hour securityDelivered food - securely coveredSecurity alarmThermometers for guests provided by propertyStand-up comedyJapanese gardenExpress check-inNo accessible shuttleNo accessible train station shuttleConcerts/live showsOffsite parking discounted rates availableBulk dispenser for toiletriesPlayground on sitePrivate picnicsReception hallSecured parkingSelf parking (surcharge)Beach umbrellasArt gallery on siteAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Vegetarian menu options availableAccessible train station shuttleAccessible shuttleGuest education on local ecosystems and cultureHealth or beauty spa nearbyHousekeeping on requestRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible

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Nearby & map

Sights

1

Teotihuacan

historic

ancient Mesoamerican city

2.5km

2

Pyramid of the Sun

place_of_worship

Mesoamerica structure in Teotihuacan, first built in 100 CE

2.5km

3

Pyramid of the Moon

nature

second largest pyramid in Teotihuacan (Mexico), built by a Mesoamerican culture

2.0km

1

2

3

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.