Name: Locanda Hotel
Address: Rua Wendelino Henrique Klaser, 35, Novo Hamburgo, BR

Official

Situated in Novo Hamburgo, this modern hotel offers a tranquil base next to the Fenac Events and Business Centre. Guests can enjoy facilities including an indoor swimming pool, a health club, and a sauna. The property features an on-site restaurant that serves international cuisine, a bar, and provides a daily breakfast buffet. All rooms are air-conditioned and include complimentary Wi-Fi, with accommodation types ranging from Luxury rooms to more spacious Suites. The hotel is located a 3-minute walk from the Fenac centre and is a short drive from Bourbon Shopping, 1. 8 miles away, and I Fashion Outlet, 3. 2 miles away. On-site parking is also available for guests.

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Guest scores & sentiment

From 346 guest reviews · multi-source · as of 2026-07-08

Guests praise spacious rooms, excellent breakfast, and attentive staff. Common complaints involve facility maintenance: noisy AC/fridge, poor Wi-Fi, inconsistent hot water, and pool issues. Some note parking fees and minor service gaps.

Dimension scores · cross-source

Surroundings9.0

Service8.9

Cleanliness8.8

Facilities8.4

Value8.0

Location8.0

＋ PraisedAttentive and professional staff · Spacious, comfortable, and clean rooms · Abundant and delicious breakfast · High-quality restaurant food

－ ComplaintsRemote location, inconvenient transport · Unstable Wi-Fi signal · Maintenance issues (AC/water temp) · Small and open-air parking

KEYSuitable for those valuing comfort and service. Check pool status and Wi-Fi before booking; sensitive to noise/maintenance.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How is the transportation?＋

Rated 8.0 for location, it is quiet and near FENAC. However, some guests find it slightly remote, suggesting driving or car hire. Parking is available but may incur fees.

diningAre breakfast and dining options rich?＋

Breakfast is highly praised for its variety of national and international dishes. However, families noted issues with bread freshness, juice variety, and crowded seating.

familyIs this hotel suitable for families with children?＋

Children are allowed, and kid meals are provided. Rooms are spacious and staff are attentive. Note that the pool may be closed or have temperature issues, and breakfast seating can be crowded.

businessHow is the experience for business travelers?＋

Business guests appreciate the service and spacious rooms. Main pain points include unstable Wi-Fi affecting work and the somewhat remote location requiring transport.

coupleWhat are the pros and cons for couples?＋

Pros include spacious rooms, great breakfast, and helpful staff. Cons involve poor soundproofing, aging facilities like noisy AC, and inconsistent shower temperature.

roomHow are the room facilities and comfort?＋

Rooms are spacious with AC, cable TV, and modern bathrooms. However, some have noisy AC/fridges, weak Wi-Fi, and inconsistent hot water. Inspect upon arrival.

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Room types · 6

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe Double or Twin Room

1 × Double bed30 ㎡up to 2

Providing free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

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Apartment

1 × Extra-large double bed (Super-king size)28 ㎡up to 2

The apartment has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned apartment features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit has 1 bed.

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Luxury Double or Twin Room

1 × Queen bed / 2 × Twin bed28 ㎡up to 2

Providing free toiletries, this twin/double room includes a private bathroom with a shower. The spacious air-conditioned twin/double room provides a flat-screen TV with streaming services, soundproof walls, a mini-bar, a wardrobe as well as city views.

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Super Luxury with double bed

1 × Queen bed28 ㎡up to 3

Featuring free toiletries, this double room includes a private bathroom with a shower. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a mini-bar, a wardrobe as well as city views. The unit has 1 bed.

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Luxury Single Room

1 × Queen Bed27 ㎡up to 1

1 Queen Bed290 sq feet Internet - Free WiFi Entertainment - Cable channels Food & Drink - Room service (limited) and minibar (fees may apply)Sleep - Select Comfort bed and bed sheets Bathroom - Private bathroom, shower, bathrobes, and a hair dryerPractical - Safe, desk, and wardrobe or closetComfort - Air conditioning and daily housekeepingNon-Smoking

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Luxury Triple Room

3 × Twin bedup to 3

The unit has 3 beds.

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Facilities · 69

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceCar hireSaunaMassage servicesParkingPets allowedTerracePrivate check-in/check-outShared lounge/TV areaConcierge serviceAllergy-free roomKid mealsAdult onlyOutdoor furnitureFruitsSteam roomStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during staySmoke alarmsGuest room sealed after cleaningPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securitySecurity alarmThermometers for guests provided by propertyKey card accessHappy hourInternet accessJapanese gardenFitness facilities (surcharge)Offsite parking discounted rates availableReception hallSecured parkingSelf parking (surcharge)Supervised childcare/activitiesSwimming nearbyTelevision in common areasAccess to nearby indoor poolVegetarian menu options availableWine release eventsFree wired internetFront desk (limited hours)GarageHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout