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The Metropolitan Hotel and Spa New Delhi

★★★★★·8.4/ 10Recommended
·Hotels
Express check-outFitness facilitiesHealth clubFull-service spaSwimming pool24-hour front deskAll 73 facilities +
Review
04

Guest scores & sentiment

From 200 guest reviews · multi-source · as of 2026-07-17

Guests praise staff hospitality and breakfast variety. Complaints focus on dated facilities, damp smells, high minibar prices, and poor Wi-Fi/pool.

Dimension scores · cross-source

Service9.0
Location9.0
Value8.0
+ PraisedExtensive & delicious breakfast · Warm & attentive staff service · Clean & comfortable rooms · Central yet quiet location
- ComplaintsCramped space with extra beds · Slightly dated facilities · Occasional key card malfunctions · Basic English among some staff

KEYIdeal for those valuing service/breakfast. Expect dated decor, avoid street-facing rooms, and check minibar charges.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?+
Located in central Delhi with a high convenience score (9.0). Guests note it is safe, near commercial areas, and some mention proximity to the metro.
diningAre breakfast and dining options varied?+
Highly praised for variety and taste. The hotel features three restaurants including Sakura Japanese, a coffee shop, and 24-hour room service, though breakfast incurs an extra charge.
familyIs this hotel suitable for families?+
Families praise the breakfast and staff highly, despite dated facilities. However, please note the policy states 'children not allowed', so verify specific room rules before booking.
businessWhat is the experience like for business travelers?+
Business guests have high re-stay intent due to professional, responsive staff. Facilities include conference space and fitness clubs, though Wi-Fi quality varies by guest feedback.
coupleWhat are the pros and cons for couples?+
Pros: Enthusiative staff, central quiet location. Cons: Couples report dated facilities, slow Wi-Fi, freezing pool, and expensive bar/minibar items.
roomWhat is the condition of the rooms and any issues?+
Generally clean and comfortable, but issues include damp odors, AC malfunctions, insufficient storage, and poor switch design in some rooms. Inspect upon arrival.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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