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Novotel Southampton

★★★★·8.7/ 10Recommended
NNovotel·ALL - Accor Live Limitless·Hotels
📍1 West Quay Road · Southampton ↗
📞00442380330550·Official site ↗
121 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Swimming poolFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 52 facilities +
Review
Official

Conveniently situated in the heart of Southampton city centre, our 4-star hotel offers a comfortable and convenient base for both leisure and business travellers. Just a short walk from Southampton Central Rail Station and close to the city’s popular shopping spots, restaurants, and historic waterfront, it’s the perfect location to explore everything the area has to offer. After a day of sightseeing or meetings, guests can unwind in our modern lounge bar or enjoy a delicious meal at the on-site restaurant. Spacious rooms, attentive service, and excellent transport links make your stay both relaxing and hassle-free.

04

Guest scores & sentiment

From 557 guest reviews · multi-source · as of 2026-07-05

Guests praise the friendly staff and excellent location near the station and shops. Common complaints include lack of air conditioning causing heat, outdated facilities needing refurbishment, maintenance issues like poor lighting, and occasional booking errors.

Dimension scores · cross-source

Surroundings9.2
Location8.6
Cleanliness8.4
Rooms8.3
Service8.3
Facilities8.0
Value7.5
＋ PraisedExcellent location near docks/shops · Good value for money · Great breakfast · Comfortable beds
－ ComplaintsLow staffing/queues at reception · Temperature control/heating issues · Noise disturbances · Limited pool capacity

KEYSuitable for those valuing convenience and service. Be aware of potential heat in summer and dated decor; consider upgrading if sensitive to condition.

FAQ · grounded in hotel data & reviews

locationHow is the location of Novotel Southampton?＋
Located in the city center near the train station and port, it scores 8.6 for location, offering convenient transport and shopping access.
diningWhat are the breakfast and dining options like?＋
Breakfast is praised as rich and delicious, with a children's menu available. Dining satisfaction is high despite some Wi-Fi issues noted by business travelers.
familyIs this hotel suitable for families with children?＋
Highly family-friendly with family rooms, kid meals, and play areas. While some rooms lack AC, the overall experience is positive, with late checkout on Sundays.
businessHow is the experience for business travelers?＋
Business guests appreciate service and location but note outdated facilities, weak Wi-Fi, and lack of AC may hinder work efficiency.
coupleWhat are the pros and cons for couples?＋
Pros include spacious rooms, great breakfast, and central location. Cons are heat due to no AC in summer and potential privacy concerns in bathroom layouts.
roomWhat are the room facilities and hygiene like?＋
Rooms score 8.3 with high cleanliness (8.4). However, some guests report outdated facilities, dim lighting, or odors, so expect some wear and tear.
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