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Hotel Casa Madonna

★★·8.1/ 10Recommended
·Hotels
📍Contiguo a Almacen Gollo · Monteverde ↗
1 rooms· Check-in 03:02 PM / out 11:11 AM
Free breakfastLuggage storageFree WiFiFree breakfastParking (limited spaces)Safe-deposit box at front deskAll 13 facilities +
Review
Official

At Hotel Casa Madonna, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. A delightful breakfast is the perfect way to begin your day, and at Hotel Casa Madonna, you can always indulge in a scrumptious meal on-site.

04

Guest scores & sentiment

From 94 guest reviews · multi-source · as of 2026-07-19

Guests consistently praise the central Santa Elena location, friendly staff, spacious clean rooms, and comfortable beds. The main drawbacks are poor sound insulation, some dark or windowless rooms, limited breakfast options that clear quickly, and occasional hot water or maintenance issues. Overall, it offers decent value for a convenient stopover.

Dimension scores · cross-source

Facilities7.6
Cleanliness7.6
Surroundings7.6
Service7.4

KEYIdeal for travelers prioritizing location and value. Request a windowed room facing away from the street if sensitive to noise, and bring earplugs and basic toiletries.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
Located centrally in Santa Elena with a bus stop right outside. It is close to attractions like the Monteverde Cloud Forest and has easy access to local restaurants.
pros_consWhat are the main pros and cons?＋
Pros: Central location, friendly staff, spacious rooms, comfortable beds, free parking. Cons: Poor sound insulation, some windowless/dark rooms, limited breakfast, and occasional maintenance issues.
diningWhat is the breakfast situation like?＋
Complimentary continental breakfast is fresh and tasty, but options are limited and service clears quickly, so early dining is recommended.
roomHow are the room facilities and comfort?＋
Rooms are spacious, clean, and have comfortable beds with free WiFi. However, some rooms lack windows/natural light, and hot water stability can vary.
serviceHow is the service attitude?＋
Staff are consistently praised for being friendly and helpful, offering tour and ticket assistance. Front desk hours are limited.
policyWhat are the check-in/out times and pet/child policies?＋
Check-in is at 14:00 and check-out at 11:00. The hotel does not allow pets or children and is a smoke-free property.
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