Search cities, hotels, brands…
1 / 24

Hotel Fasano Sao Paulo

★★★★★·9.4/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 55 facilities +
Review
04

Guest scores & sentiment

From 302 guest reviews · multi-source · as of 2026-07-09

Guests praise the prime Jardins location, quiet atmosphere, and exceptional personalized butler service. Rooms are elegant and comfortable. Complaints focus on occasional rude staff, outdated tech like TV remotes, noise issues, and slow service responses.

Dimension scores · cross-source

Location9.8
Cleanliness9.8
Service9.6
Facilities9.4
Surroundings9.4
Value8.2
Rooms8.0
PraisedExceptional service and staff attitude · High-quality dining and breakfast · Prime and safe location · Spacious and comfortable rooms
ComplaintsAging facilities needing maintenance · Inconsistent reception service · Noise insulation issues · High price and value concerns

KEYIdeal for travelers seeking high-end privacy and service. Check facility details, tolerate occasional staff rudeness, and request quiet rooms.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it safe and convenient?
Located in the upscale, quiet Jardins district (score 9.8), it offers easy access to fine dining and a safe, private atmosphere ideal for urban explorers.
diningWhat is the dining experience like? Is breakfast worth trying?
The Fasano Restaurant is renowned for contemporary Italian cuisine. Couples and business travelers praise the exquisite breakfast, though some find it pricey. With a 99% recommendation rate, it is a top choice for food lovers.
serviceHow is the service level? Is there a butler service?
Service scores 9.6, highlighted by exceptional personalized butler service, often including upgrades or early check-in. While occasional delays occur, the personalized care is highly praised as a core luxury feature.
roomAre the rooms comfortable? What should I note?
Rooms are elegant and comfortable with high-quality furniture (score 8.0). Main drawbacks include slightly outdated facilities like difficult TV remotes or bathroom odors. Guests sensitive to tech or seeking brand-new amenities should note this.
familyIs this hotel suitable for families with children?
Pet-friendly with family rooms, parents appreciate personalized child care (toys, tents) and spacious rooms. However, some report AC issues, renovation noise, and pillow discomfort, so communicate needs in advance.
businessIs it convenient for business travelers? What are the advantages?
Business guests praise the prime location, refined design, and attentive butler service, often receiving upgrades. Main complaints are low breakfast value and dated facilities. Ideal for those valuing service efficiency over hardware novelty.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →